Epic Trainer - HaBITTS

Henry Ford Health; Detroit (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Henry Ford Health is seeking a credentialed trainer to deliver training on the EPIC electronic health record as part of the HFHS implementation. The role requires completing a five-week credentialing program, demonstrating competency, and teaching the application to diverse user groups.

Flexible work hours and strong interpersonal, written and verbal communication skills are essential as you train across medical settings and time zones within HFHS’s Michigan footprint.

Qualifications

• Strong interpersonal, written and verbal communication skills are required.
• Education/experience in education, instructional design or clinical field preferred.
• Experience with EMR training or healthcare IT is a plus.

Responsibilities

• Provide successful training to a diversified audience on HFHS EPIC implementation.
• Complete credentialing program including five-week training, competency checks, teach-backs, and presentation before review panel.
• Support flexible work hours to meet user needs and shifts may include weekends.

Skills

Interpersonal communication

Written communication

Verbal communication

Education

Bachelor's degree in education or related field

Associate degree or equivalent

Preferred: Medical Assisting/Nursing/Health Care Administration/Project Management/IT

Tools

EPIC EMR

Job description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

About the Role

The credentialed trainer is responsible for providing successful training to a diversified audience for the HFHS implementation of an electronic healthcare record utilizing the EPIC system of applications. It will require flexible work hours to meet the needs of the user community. This position requires completion of the credentialing process including an intense five-week training program on the applications(s) you will be teaching, competency checking, teach-backs and teaching the application before a review panel prior to credentialing. Requires a strong skill set in interpersonal, written and verbal communication.

Qualifications

Education & Experience Required

• High School Diploma or G.E.D. equivalent required. Medical Assisting, Nursing, Health Care Administration, Project Management or Information Technology is preferred.
• Bachelor's Degree in education, instructional design, clinical field or equivalent combination of education and experience preferred. Associate's Degree or equivalent from a two-year college or technical school preferred.
• Instructional Design experience preferred.
• Minimum of three to five (3-5) years of computer related experience required, preferably in a medical clinic setting or training in a hospital setting is preferred.
• One to two (1-2) years of experience with electronic medical records, information systems and/or one to two years of clinical/healthcare training experience.
• Attend and successfully complete the 5-week Trainer Credentialing Program at HFHS training site.
• Requirements for successful completion include: a passing grade of 80% or higher on the competency exam and successfully presenting a training topic.
• Experience EMR training and/or implementation a plus.
• Ability to work variable shifts: Training will be provided Monday through Friday (go lives may include Saturday or Sunday).