Instructional Designer

IntePros; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is on the lookout for a passionate Instructional Designer to transform the digital learning experience within Treasury Services. This role offers a unique opportunity to lead the transition from traditional training methods to a fully digital platform, enhancing onboarding and upskilling client service officers. Your expertise in instructional design and content creation will be pivotal in fostering a culture of continuous learning and driving client excellence. If you are eager to make a significant impact and thrive in a collaborative environment, this position is ideal for you.

Qualifications

• 3-5 years of experience in training development and instructional design.
• Strong expertise in instructional design and project management.

Responsibilities

• Design and develop a digital training journey for Treasury Services teams.
• Transform manual onboarding into structured digital learning paths.

Skills

Instructional Design

Content Creation

Training Development

Project Management

Understanding of Learning Styles

Education

Bachelor's degree in Education, Business, Communications, or Information Systems

Tools

Digital Learning Tools

Excel

SharePoint

Job description

**Must be local and able to come onsite in Pittsburgh, PA**

Overview:

Are you passionate about transforming learning experiences and driving digital innovation? We’re seeking an Instructional Designer to revolutionize the Client Services digital learning journey in Treasury Services. If you have a knack for instructional design, content creation, and training development, this is your chance to make a lasting impact! In this role, you will lead the transition from manual training methods (Excel, SharePoint) to a fully digital learning platform — enhancing onboarding, upskilling client service officers, and fostering a culture of continuous learning. Your expertise will directly impact client excellence by accelerating knowledge growth within our Treasury Services team.

Key Responsibilities:

• Design & Develop a digital training journey for Treasury Services Client Service teams.
• Transform manual onboarding processes into structured, interactive digital learning paths.
• Collaborate with business stakeholders to understand training needs, systems, and company products.
• Apply adult learning principles to create engaging training for diverse audiences.
• Engage with SMEs, system implementation teams, and support staff to ensure training relevance.
• Create an onboarding checklist for new hires, incorporating key Treasury Services training.

Qualifications:

• 3-5 years of experience in training development, instructional design, or digital learning.
• Bachelor’s degree (Preferred: Education, Business, Communications, or Information Systems).
• Strong expertise in instructional design, content creation, and project management.
• Training experience with a deep understanding of different learning styles.
• Experience with digital learning tools, systems, and software.
• Treasury Services or financial industry experience is a plus!

Seniority level

Associate

Employment type

Contract

Job function

Project Management and Training