Institute Support Specialist

University of Oregon; Eugene (OR); On-site; USD 27,000 - 40,000; Full time

Job summary

The Ballmer Institute for Children's Behavioral Health at the University of Oregon seeks an Institute Support Specialist to manage reception operations and provide high-level office support for faculty, staff, and students.

Reporting to the Executive Assistant, you will coordinate calendars, travel, desk management, and support for the Community Advisory Board, ensuring smooth day-to-day operations and exceptional service.

Qualifications

• Two years of general clerical experience; one year typing/word processing or document generation.
• Associate's degree in Office Occupations or equivalent; or certificate with 1 year clerical experience.
• College courses in Office Occupations/Technology substitute for experience year-for-year.

Responsibilities

• Oversee all operations of the Ballmer Institute Reception Desk and provide high-level customer service.
• Coordinate scheduling, travel support for institute leaders, and manage front desk area.
• Support the Community Advisory Board and ensure timely completion of tasks.

Skills

Microsoft Office

Strong organizational skills

Interpersonal skills

Time management

Education

Associate's degree in Office Occupations or Office Technology

Certificate in Office Occupations or Office Technology

Tools

Canvas

Website tools

Job description

Institute Support Specialist

Department: The Ballmer Institute for Children'sBehavioral Health
Classification: Office Specialist 2
Appointment Type and Duration: Regular,Ongoing
Salary: $19.36 - $28.75 per hour
FTE: 1.0

Review of Applications Begins

September 9, 2026; position open until filled

Department Summary

The mission of the Ballmer Institute for Children's BehavioralHealth at the University of Oregon is to expand equitable access tobehavioral health support for children and families by trainingbehavioral health providers, advancing research, and strengtheningcommunity capacity. Our vision is to ensure that all children havethe support they need to thrive. To achieve this vision, theBallmer has launched the nation's first undergraduate program inchild behavioral health. This program lays the foundation for acredentialed bachelor's-level behavioral health profession groundedin evidence-based practices that will expand access to care andprovides a model that can be scaled nationally.

Position Summary

Reporting to the Executive Assistant for the Executive Director,the Institute Support Specialist oversees all operations of theBallmer Institute Reception Desk providing high-level customerservice and general office support and is the firstpoint-of-contact in the Ballmer Institute. Customers primarily arefaculty, staff, and students but also includes external visitorssuch as prospective students, community members, legislators, amongothers.

The position will provide administrative coordination, managetimelines, execute related tasks, and see assignments through tocompletion. Some duties include but are not limited to: support forintitute leaders including scheduling and travel; management offront desk area; and support for the Community AdvisoryBoard.

Minimum Requirements

• Two years of general clerical experience. One year of whichincluded typing, word processing, or other experience generatingdocuments; OR
• An Associate's degree in Office Occupations or Office Technology;OR
• Graduation from a private school of business with a Certificatein Office Occupations or Office Technology and one year of generalclerical experience.

College courses in Office Occupations or Office Technology willsubstitute for the required experience on a year-for-yearbasis.

Professional Competencies

• Strong organizational and interpersonal skills.
• Ability to work with limited supervision and manage timeappropriately.
• Ability to work well independently and also contribute as a teammember.
• Proficiency with the Microsoft Office suite required.
• Familiarity with Canvas and website tools.

Preferred Qualifications

• Experience working in a higher education setting, preferably inan academic support, administrative, or faculty servicesrole.

FLSA Exempt: No

All offers of employment are contingent upon successfulcompletion of a background check.

This is a classified position represented by the SEIU Local 503,Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefitspackage to eligible employees, including health insurance,retirement plans, and paid time off. For more information aboutbenefits, visit ourwebsite.

The University of Oregon is an equal-opportunity institutioncommitted to cultural diversity and compliance with the Americanswith Disabilities Act. The University encourages all qualifiedindividuals to apply and does not discriminate on the basis of anyprotected status, including veteran and disability status. TheUniversity is committed to providing reasonable accommodations toapplicants and employees with disabilities. To request anaccommodation in connection with the application process, please email us or call 541-346-5112.

UO prohibits discrimination on the basis of race, color, religion,national origin, sex, sexual orientation, gender identity, genderexpression, pregnancy (including pregnancy-related conditions),age, physical or mental disability, genetic information (includingfamily medical history), ancestry, familial status, citizenship,service in the uniformed services (as defined in federal and statelaw), veteran status, expunged juvenile record, and/or the use ofleave protected by state or federal law in all programs, activitiesand employment practices as required by Title IX, other applicablelaws, and policies. Retaliation is prohibited by UO policy.Questions may be referred to the Office of Equal Opportunity andAccess. Contact information, related policies, and complaintprocedures are listedhere.

In compliance with federal law, the University of Oregonprepares an annual report on campus security and fire safetyprograms and services. The Annual Campus Security and Fire SafetyReport is available online.