Institute Support Specialist

University of Oregon; Portland (OR); On-site; USD 42,000 - 52,000; Full time

Job summary

The Ballmer Institute for Children's Behavioral Health at the University of Oregon is seeking an Institute Support Specialist who will oversee the Ballmer Institute Reception Desk, delivering high-level customer service to faculty, staff, students and visitors.

The role provides administrative coordination, manages timelines, supports institute leaders with scheduling and travel, maintains front desk operations, and assists the Community Advisory Board.

Qualifications

• Two years of general clerical experience, including typing/word processing or equivalent
• Associate's degree in Office Occupations or Office Technology, or a certificate in Office Occupations/Office Technology with one year of clerical experience
• College courses in Office Occupations/Office Technology may substitute for experience on a year-for-year basis
• Strong organizational and interpersonal skills
• Ability to work with limited supervision and manage time effectively
• Ability to work well independently and as part of a team
• Proficiency with Microsoft Office suite
• Familiarity with Canvas and website tools

Responsibilities

• Oversee all operations of the Ballmer Institute Reception Desk and provide high-level customer service to faculty, staff, students, and external visitors
• Provide administrative coordination, manage timelines, and execute related tasks to completion
• Support institute leaders with scheduling and travel; manage front desk area; support the Community Advisory Board

Skills

General clerical skills

Typing/word processing

Microsoft Office

Canvas

Website tools

Education

Associate's degree in Office Occupations/Office Technology

Certificate in Office Occupations/Office Technology

Tools

Microsoft Office Suite

Job description

Job no: 536978
Work type: Classified Staff
Location: Portland, OR
Categories: Administrative/Office Support, Child Development, Psychology

Department Summary

The mission of the Ballmer Institute for Children's Behavioral Health at the University of Oregon is to expand equitable access to behavioral health support for children and families by training behavioral health providers, advancing research, and strengthening community capacity. Our vision is to ensure that all children have the support they need to thrive. To achieve this vision, the Ballmer has launched the nation’s first undergraduate program in child behavioral health. This program lays the foundation for a credentialed bachelor’s-level behavioral health profession grounded in evidence-based practices that will expand access to care and provides a model that can be scaled nationally.
This groundbreaking institute was made possible by an extraordinary gift from Connie and Steve Ballmer, co-founders of Ballmer Group Philanthropy, and is located on the UO Portland campus.

Position Summary

Reporting to the Executive Assistant for the Executive Director, the Institute Support Specialist oversees all operations of the Ballmer Institute Reception Desk providing high-level customer service and general office support and is the first point-of-contact in the Ballmer Institute. Customers primarily are faculty, staff, and students but also includes external visitors such as prospective students, community members, legislators, among others.
The position will provide administrative coordination, manage timelines, execute related tasks, and see assignments through to completion. Some duties include but are not limited to: support for intitute leaders including scheduling and travel; management of front desk area; and support for the Community Advisory Board.

• Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR
• An Associate's degree in Office Occupations or Office Technology; OR
• Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.

College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.

• Strong organizational and interpersonal skills.
• Ability to work with limited supervision and manage time appropriately.
• Ability to work well independently and also contribute as a team member.
• Proficiency with the Microsoft Office suite required.
• Familiarity with Canvas and website tools.

Preferred Qualifications

• Experience working in a higher education setting, preferably in an academic support, administrative, or faculty services role.

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background check.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website .

The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.

UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here .

Advertised: August 26, 2026 Pacific Daylight Time
Applications close: