Installer Services Pro: Parts & Delivery

O'Reilly Auto Enterprises, LLC; Covina (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Stock purchase plan

401k with employer contributions

Medical, dental & vision insurance

Paid time off

Tuition assistance

Job summary

O’Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the installer counter and oversee daily activity of the delivery team. You will ensure accurate, timely order deliveries and coordinate with sales managers to provide excellent service.

This role requires a strong mechanical background and excellent communication skills. Bilingual candidates (Spanish encouraged) are welcome, with a comprehensive compensation package and growth opportunities.

Qualifications

• Strong background in mechanics.
• Excellent communication skills.
• Bilingual capabilities are a plus, especially Spanish.

Responsibilities

• Develop sales relationships with installers and professional customers.
• Take orders by phone and online; invoice and direct delivery of parts.
• Ensure delivery vehicles are serviced and maintained per standards.
• Verify and bill warranty parts and cores before customers leave.
• Assist on front and retail counters as needed and support backroom duties.
• Process customer labor claims quickly and efficiently.

Skills

Mechanical aptitude

Communication skills

Bilingual (Spanish)

Education

ASE Certification

Job description

O’Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the installer counter and oversee daily activity of the delivery team. You will ensure accurate, timely order deliveries and coordinate with sales managers to provide excellent service.

This role requires a strong mechanical background and excellent communication skills. Bilingual candidates (Spanish encouraged) are welcome, with a comprehensive compensation package and growth opportunities.