Installation Manager, Projects & Field Operations

Boden Talent; Chicago (IL); On-site; USD 110,000 - 150,000; Full time

Job summary

Boden Talent is partnering with our client to appoint an experienced Installation Manager to join a growing security and technology operation supporting complex commercial projects. You’ll provide operational leadership across project management, installation, and commissioning teams to ensure projects are delivered safely, efficiently, on time, and to a high standard.

You’ll lead a team of Project Managers, Project Coordinators, and Technicians, with responsibility for project performance,

Qualifications

• Minimum of 2 years’ direct management experience overseeing installation or operations teams.
• Experience within security integration, low‑voltage systems, electrical contracting, telecommunications, construction, or engineering.
• Proficiency with Microsoft Office, including Excel, Outlook, PowerPoint, Project, and SharePoint.
• Willingness to travel to job sites as needed.
• Project management experience or certifications such as PMP, Six Sigma, Agile, or Waterfall would be advantageous.

Responsibilities

• Lead and support Project Managers, Project Coordinators, and Technicians across installation projects.
• Provide operational leadership, technical support, and accountability for project delivery.
• Act as the primary escalation point for customer and field issues.
• Oversee projects from initial kick‑off through to closeout and handover to Service.
• Partner with Sales and Engineering during the pre‑sales process, reviewing larger projects to ensure scope, labour, and materials are accurately accounted for.
• Manage the Sales-to-Operations handoff process, ensuring projects are properly launched and tracked.
• Monitor project financials, operational performance, milestones, and completion requirements.
• Conduct site visits and quality‑control reviews to ensure projects meet customer and company standards.
• Ensure compliance with safety requirements, company policies, and customer expectations.
• Oversee training, development, retention, and performance management of installation staff.
• Ensure projects are properly closed out, including warranties, customer documentation, certificates, and service handover.
• Drive continuous improvement across installation processes and operational performance.

Skills

Leadership

Project management

Stakeholder management

Communication

Problem-solving

Team leadership

Education

PMP certification

Tools

Microsoft Office Suite

Job description

Boden Talent is partnering with our client to appoint an experienced Installation Manager to join a growing security and technology operation supporting complex commercial projects. You’ll provide operational leadership across project management, installation, and commissioning teams to ensure projects are delivered safely, efficiently, on time, and to a high standard.

You’ll lead a team of Project Managers, Project Coordinators, and Technicians, with responsibility for project performance,