Installation Manager

RiteRug; Jessup (MD); On-site; USD 50,000 - 55,000; Full time

Job summary

Rite Rug in Jessup, MD is seeking an Installation Manager to lead all flooring installation and service within a defined geographic region. You will oversee projects from start to finish, keeping customers informed and ensuring quality results.

You will recommend products to optimize outcomes, troubleshoot issues on-site, and collaborate with the retail sales team to understand customer needs. This full-time role requires a high school diploma or equivalent, and the ability to lift 25 pounds and

Qualifications

• High school diploma or equivalent.
• Experience in flooring or construction is a plus.
• Exceptional customer service skills.
• Ability to multitask and prioritize duties.
• Ability to lift at least 25 pounds.
• Ability to work independently and solve problems.

Responsibilities

• Manage installation and service of flooring within a geographic region.
• Oversee installation from start to finish, maintaining contact with customer throughout the process.
• Make product suggestions to ensure high quality end result.
• Troubleshoot installation issues to determine best solution for customer.
• Work closely with retail sales team to understand the customer's needs.
• Display a sense of urgency to address and satisfy customer issues.

Skills

Customer service

Multi-tasking

Problem solving

Communication

Education

High school Diploma

Job description

Rite Rug has been one of the top privately owned flooring companies, since 1934! We are looking for a motivated, reliable, Installation Manager to join our team! If you are looking for a company where you are part of a family, then Rite Rug is the place for you!$50,000 to $55,000, salary based on experience.POSITION SUMMARY:To ensure the customer has the best possible experience when have their new floors installed.ESSENTIAL FUNCTIONS:Management of all installation and service of flooring within a specified geographic regionManage installation from beginning to end, keeping in close contact with the customer throughout the processAbility to make product suggestions to customer to ensure the highest quality end resultTroubleshoot any installation/flooring issues to determine the best solution for the customerWork closely with retail sales team to understand the customer's needsMust display a sense of urgency to address & satisfy customer issuesPerform other duties as assignedQUALIFICATIONS AND REQUIREMENTS:1. Have earned a Highschool Diploma or equivalent2. Experience in the Flooring Industry or Construction is a plus.3. Must have exceptional customer services skills4. Be able to multi-task and prioritize the duties required5. Be able to lift at least 25 pounds6. Be able to work independently and problem solve