Installation Manager (1607)

Rite Rug Co.; Kansas City (MO); On-site; USD 55,000 - 58,000; Full time

Job summary

Rite Rug Co. in Kansas City, MO is seeking an Installation Manager to ensure the customer has the best possible experience when their new floors are installed.

You will manage installation from start to finish, keep in close contact with the customer, suggest products for quality results, troubleshoot issues, and work with the sales team. Salary ranges from $55,000 to $58,000 based on experience.

Qualifications

• High school diploma or equivalent.
• Experience in flooring or construction is a plus.
• Excellent customer service skills.
• Ability to prioritize and multi-task.
• Ability to lift at least 25 pounds.
• Ability to work independently and solve problems.

Responsibilities

• Oversee installation and service of flooring within a geographic region.
• Manage installation from start to finish and stay in close contact with the customer.
• Recommend products to ensure quality end results.
• Troubleshoot installation/flooring issues and determine solutions.
• Collaborate with retail sales team to understand customer needs.
• Address customer issues with urgency.

Skills

Customer service

Multi-tasking

Problem solving

Communication

Independent work

Education

High school diploma

Job description

# Installation Manager (1607)Kansas City, MO 64161## OverviewSalary Range$55,000.00 - $58,000.00 Salary/year## DescriptionRite Rug has been one of the top privately owned flooring companies, since 1934! We are looking for a motivated, reliable, Installation Manager to join our team! If you are looking for a company where you are part of a family, then Rite Rug is the place for you! $55,000 to $58,000, salary based on experience. **POSITION SUMMARY:**To ensure the customer has the best possible experience when have their new floors installed.**ESSENTIAL FUNCTIONS:*** Management of all installation and service of flooring within a specified geographic region* Manage installation from beginning to end, keeping in close contact with the customer throughout the process* Ability to make product suggestions to customer to ensure the highest quality end result* Troubleshoot any installation/flooring issues to determine the best solution for the customer* Work closely with retail sales team to understand the customer's needs* Must display a sense of urgency to address & satisfy customer issues* Perform other duties as assigned**QUALIFICATIONS AND REQUIREMENTS:**1. Have earned a Highschool Diploma or equivalent2. Experience in the Flooring Industry or Construction is a plus.3. Must have exceptional customer services skills4. Be able to multi-task and prioritize the duties required5. Be able to lift at least 25 pounds6. Be able to work independently and problem solve