Installation Manager

RITE RUG CO; Ridgeland (SC); On-site; USD 45,000 - 55,000; Full time

Job summary

RITE RUG CO in Ridgeland, SC is seeking an Installation Manager to oversee all installation and service of flooring within a defined region. You will manage projects from start to finish while maintaining close communication with customers to ensure a superior experience.

The role requires strong customer service skills, ability to multi-task, and the physical ability to lift at least 25 pounds. Prior flooring or construction experience is a plus; independence and problem solving are valued.

Qualifications

• High school diploma or equivalent required.
• Experience in flooring or construction is a plus.
• Exceptional customer service skills required.
• Ability to multi-task and prioritize duties.
• Lift at least 25 pounds.
• Work independently and solve problems.

Responsibilities

• Management of all installation and service of flooring within a specified geographic region.
• Manage installation from beginning to end, keeping in close contact with the customer throughout the process.
• Ability to make product suggestions to customer to ensure the highest quality end result.
• Troubleshoot any installation/flooring issues to determine the best solution for the customer.
• Work closely with retail sales team to understand the customer's needs.
• Must display a sense of urgency to address & satisfy customer issues.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Problem solving

Communication

Independent work

Education

High school diploma

Job description

Job DetailsJob Location: Ridgeland - Ridgeland, SC 29936Salary Range: $45,000.00 - $55,000.00 Salary/yearRite Rug has been one of the top privately owned flooring companies, since 1934! We are looking for a motivated, reliable, Installation Manager to join our team! If you are looking for a company where you are part of a family, then Rite Rug is the place for you!

POSITION SUMMARY

To ensure the customer has the best possible experience when have their new floors installed.

ESSENTIAL FUNCTIONS

• Management of all installation and service of flooring within a specified geographic region
• Manage installation from beginning to end, keeping in close contact with the customer throughout the process
• Ability to make product suggestions to customer to ensure the highest quality end result
• Troubleshoot any installation/flooring issues to determine the best solution for the customer
• Work closely with retail sales team to understand the customer's needs
• Must display a sense of urgency to address & satisfy customer issues
• Perform other duties as assigned

QUALIFICATIONS AND REQUIREMENTS

1. Have earned a Highschool Diploma or equivalent
2. Experience in the Flooring Industry or Construction is a plus.
3. Must have exceptional customer services skills
4. Be able to multi-task and prioritize the duties required
5. Be able to lift at least 25 pounds
6. Be able to work independently and problem solve

Qualifications