Installation Coordinator

Windownation; Twinsburg (OH); On-site; USD 42,000 - 55,000; Full time

Job summary

Windowanation in Twinsburg, OH is seeking an Installation Coordinator to handle a variety of administrative tasks supporting installations and services, ensuring projects are executed timely and accurately.

You will verify contracts, prepare quotes, manage vendor quotes, pre‑installation forms, and track expenses while maintaining gross profit and timely reconciliations. Proficiency with Microsoft Office and CRM is a plus; strong customer focus is essential.

Qualifications

• High school diploma or GED.
• 2+ years of similar administrative support experience.
• Proficiency in Microsoft Office Suite.
• CRM experience a plus.
• Customer‑centric mindset.
• Demonstrated success in a deadline‑driven and high‑pressure environment.
• Home Improvement / Home Services experience a plus.

Responsibilities

• Verify contract details post‑sale
• Prepare initial labor and materials sheets to request project quote; prepare final sheets for installation crews
• Manage timeliness and accuracy of vendor quotes; approve final quotes
• Prepare pre‑installation inspection forms; research and resolve inspection delays
• Determine necessity of ancillary project expenses
• Ensure gross profit levels are maintained
• Ensure reconciliations are done timely
• Ensure accuracy of reported installer compensation
• Collect payments as necessary
• Perform other duties as assigned

Skills

2+ years admin experience

Customer-centric mindset

Deadline-driven

Education

High school diploma or GED

Tools

Microsoft Office Suite

CRM experience

Job description

Installation Coordinator

Our Installation Coordinator performs a variety of administrative tasks related to our installations and services. They are responsible for ensuring customer projects are executed timely and accurately.

Responsibilities

• Verify contract details post‑sale
• Prepare initial labor and materials sheets to request project quote; prepare final sheets for installation crews
• Manage timeliness and accuracy of vendor quotes; approve final quotes
• Prepare pre‑installation inspection forms; research and resolve inspection delays
• Determine necessity of ancillary project expenses
• Ensure gross profit levels are maintained
• Ensure reconciliations are done timely
• Ensure accuracy of reported installer compensation
• Collect payments as necessary
• Perform other duties as assigned

Qualifications

• High school diploma or GED
• 2+ years of similar administrative support experience
• Proficiency in Microsoft Office Suite
• CRM (Customer Record Management) experience a plus
• Customer‑centric mindset
• Demonstrated success in a deadline‑driven and high‑pressure environment
• Home Improvement / Home Services experience a plus

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.