Installation Manager

Windownation; Whippany (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Window Nation in Whippany, New Jersey is seeking a qualified professional for a leadership role in overseeing installation crews and ensuring quality service. The ideal candidate has extensive experience in construction and installation, alongside strong interpersonal skills.

The role requires managing operations, maintaining high installation standards, and developing positive customer relationships. Candidates should possess a Bachelor's degree in a related field, relevant leadership experience, and proficiency in CRM systems.

Qualifications

• 4+ years of relevant leadership experience in construction or installation.
• Valid driver’s license with a good driving record.
• Strong proficiency in Microsoft Office Suite.

Responsibilities

• Select and manage installation crews and warehouse operations.
• Ensure quality installations and perform necessary inspections.
• Act as a liaison for customer service issues related to installations.

Skills

Leadership in construction

Customer service

Microsoft Office Suite

CRM systems

General construction knowledge

Education

Bachelor's degree in business or related field

High school diploma or equivalent

Job description

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that.

Responsibilities

• Select, monitor and validate 1099 installation crews, document and maintain skill matrix. Process install pay.
• Responsible for warehouse operations to include adequate inventory of installation materials is maintained at all times and scheduled warehouse auditing
• Serves as customer service liaison when install related problems arise
• Oversees job sites to ensure quality installs are complete; performs measures and services as needed
• Responsible for quality job inspections to ensure crew performance is at the highest standards

Qualifications

• High school diploma, GED, or equivalent education
• 4+ years of relevant leadership experience in construction, installation, field operations, or similar industries
• 4+ years of general construction knowledge
• 3+ years of experience in a field-based or home services environment
• 1+ years of experience with window installation, measuring, or servicing windows
• Experience managing or coordinating installation crews, including 1099 installers
• Valid driver’s license and a driving record that meets company insurance standards
• Bachelor’s degree in business, operations or construction management, or related field
• Background in warehouse management
• Strong proficiency level in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.)
• High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus
• A customer‑centric mindset with the ability to build trust and resolve issues quickly
• Demonstrated success in fast‑paced, deadline‑driven, and high‑pressure environments

Additional Information

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.