Install Operations & Customer Experience Coordinator

The Home Depot; San Diego (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Home Depot in San Diego is seeking an Installation Coordinator to act as the primary contact for customers and field teams. You will oversee the install life cycle, monitor job status, and ensure smooth coordination across interior and exterior product lines.

Responsibilities include scheduling pre-install inspections, managing paperwork, directing supplier and branch communications, and coordinating services to meet timelines and backlog objectives.

Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• High school diploma or GED required.

Responsibilities

• Maintains regular communication with customers across the install life cycle and ensures timely follow-up.
• Coordinates with internal and external partners for inquiries and escalations; supports branch operations and efficient movement of jobs.
• Manages intake of open jobs, verifies paperwork, schedules Pre-Installation inspections, places material orders, and processes service tickets.

Skills

Self-motivated

Communication

Organizational

Microsoft Office

Multitasking

Education

High school diploma or GED

Job description

The Home Depot in San Diego is seeking an Installation Coordinator to act as the primary contact for customers and field teams. You will oversee the install life cycle, monitor job status, and ensure smooth coordination across interior and exterior product lines.

Responsibilities include scheduling pre-install inspections, managing paperwork, directing supplier and branch communications, and coordinating services to meet timelines and backlog objectives.