Customer-Focused Installations Coordinator

The Home Depot; Bowie (MD); On-site; USD 42,000 - 63,000; Full time

Job summary

The Home Depot in Bowie, MD is seeking an Installation Coordinator to support customers and Install Field teams, directing job flow and monitoring statuses for interior and exterior product lines.

You will schedule pre-installation inspections, manage service processes in the branch, and serve as the main point of contact for customers on job-related needs, aiming for timely paperwork and 100% backlog reduction.

Qualifications

• Must be legally permitted to work in the United States.
• High school diploma or GED required.
• 1 year of related work experience preferred.

Responsibilities

• Initiates and maintains regular customer communication across the install life cycle; resolves questions.
• Coordinates with internal/external partners for job inquiries and escalations.
• Manages open jobs end-to-end: paperwork, inspections, orders, and service scheduling.

Skills

Customer service

Communication

Time management

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The Home Depot in Bowie, MD is seeking an Installation Coordinator to support customers and Install Field teams, directing job flow and monitoring statuses for interior and exterior product lines.

You will schedule pre-installation inspections, manage service processes in the branch, and serve as the main point of contact for customers on job-related needs, aiming for timely paperwork and 100% backlog reduction.