Install & Customer Experience Coordinator

Revelyst; San Diego (CA); On-site; USD 57,308,160 - 65,243,136; Full time

Benefits offered by this job

Medical and dental

Vision

Disability and life insurance

401K

PTO

Paid holidays

Gear discounts

Job summary

Revelyst is seeking an Installation Coordinator in Carlsbad, CA to manage installation schedules and communicate with customers through the install lifecycle. The role reports to the Install Design Supervisor and focuses on timely, accurate scheduling and progress tracking in Monday.com.

The position requires a high school diploma, basic computer skills, and strong attention to detail. Pay is hourly, $20.00–$22.75, with comprehensive benefits and a competitive overall compensation package.

Qualifications

• Highschool Diploma
• Basic Computer Skills
• Detailed Oriented

Responsibilities

• Schedule and manage installation opportunities with installers for upcoming installs.
• Initiates and maintains regular communication with customers across the install life cycle, ensures timely customer follow-up and resolves open questions.
• Ensure that the schedule is maximized in order to meet and exceed daily numbers.
• Keep track of installation progress in Monday.com.
• Make any necessary schedule adjustments to ensure all work is completed timely, thoroughly and to the customer’s satisfaction.
• Approve contractor bids and invoices and track any additional expenses incurred.
• Review current lead times on both in-house and drop ship components to ensure accurate installation date.
• Communicating with sales rep/sales support any corrections that need to be made to the installation schedule.
• Research travel options for all jobs prior to bidding to ensure contractor bids reflect the true costs so the manager can effectively negotiate bids.
• Maintain all the certifications and paperwork for new and ongoing subcontractors on their Monday.com boards.
• Notate and submit invoicing for site survey orders and drop ship installs that do not have components listed.

Skills

Basic Computer Skills

Detail oriented

Education

High School Diploma

Job description

Revelyst is seeking an Installation Coordinator in Carlsbad, CA to manage installation schedules and communicate with customers through the install lifecycle. The role reports to the Install Design Supervisor and focuses on timely, accurate scheduling and progress tracking in Monday.com.

The position requires a high school diploma, basic computer skills, and strong attention to detail. Pay is hourly, $20.00–$22.75, with comprehensive benefits and a competitive overall compensation package.