Customer-Focused Installation Project Coordinator

Crew 2, Inc.; Duplainville (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

Short-term disability

Long-term disability

Life insurance

Flexible time off

8 paid holidays

Job summary

Crew2, Inc. is seeking a Project Coordinator to serve as the primary liaison between customers and the installation workforce, ensuring a seamless, high-quality installation experience.

You will coordinate daily installation schedules, communicate expectations, address issues promptly, and work with installers, clients, and homeowners to drive satisfaction and on-time completion. This role requires strong communication, organization, and the ability to juggle multiple priorities in a fast-paced

Qualifications

• Associate degree required in Business, Construction Management, Project Management, or related field.
• Bachelor’s degree preferred.
• Experience in building trades or installation service is preferred.
• Excellent communication and organizational skills.

Responsibilities

• Coordinate and manage daily installation schedules and timeframes.
• Proactively contact customers to review timing and requirements.
• Respond to customer calls and service requests promptly.
• Follow up after installation to confirm satisfaction.
• Serve as primary contact to resolve issues during installation.
• Communicate professionally and document all correspondence.
• Support scheduling between customers, installers, and the production team.

Skills

Communication

Customer focus

Multitasking

Relationship building

Education

Associate degree in Business/Construction/PM or related field

Job description

Crew2, Inc. is seeking a Project Coordinator to serve as the primary liaison between customers and the installation workforce, ensuring a seamless, high-quality installation experience.

You will coordinate daily installation schedules, communicate expectations, address issues promptly, and work with installers, clients, and homeowners to drive satisfaction and on-time completion. This role requires strong communication, organization, and the ability to juggle multiple priorities in a fast-paced