Install Coordinator/Permits

Paycom - ATS; El Cerrito (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

Paycom - ATS is seeking a Booking Specialist/Installation Coordinator to convert sold estimates into scheduled installation jobs and to build and reconcile invoices against bookings. You will provide full-time dispatch coverage, matching technicians to calls by skill, location, and urgency, while ensuring records, permits, and inspections are properly managed.

You will flag conflicts early, keep records clean, and coordinate with municipalities and internal teams to prevent delays, ensuring

Qualifications

• 2+ years of hands-on ServiceTitan experience or equivalent in a trade/field-service environment.
• Basic accounting skills; comfortable building invoices and catching numerical errors.
• Strong multitasking under pressure; managing large multi-phase projects and live dispatch.

Responsibilities

• Convert sold estimates into scheduled installation jobs in ServiceTitan, sequencing multi-phase and large-scale projects so nothing books out of order.
• Build and reconcile invoices against scheduled bookings, catching discrepancies before they turn into AR problems.
• Step into full-time dispatch coverage, matching the right technician or salesperson to each call based on skill, location, and urgency.
• Flag scheduling conflicts, capacity gaps, or scope mismatches to the Installation Coordinator before they become customer-facing issues.
• Keep ServiceTitan job records clean and current so dispatch, accounting, and the field are all working off the same accurate information.
• Pull and manage required permits for installation projects, ensuring applications are submitted accurately and on time, inspections are scheduled, and permits are tracked through final approval and closeout.
• Maintain accurate permit records and status updates in ServiceTitan, ensuring the field team has confirmation that required permits and inspections are in place before work proceeds.

Skills

ServiceTitan experience

Basic accounting

Multitasking under pressure

Tools

ServiceTitan

Job description

Full-TimePay: $24–$28/hour | Reports to: Installation CoordinatorWhy This Role MattersA sold estimate isn't complete until it becomes a scheduled crew, a confirmed appointment, and a paid invoice. The Booking Specialist owns that conversion. You'll sit at the center of the pipeline: turning closed sales into live install jobs in ServiceTitan, keeping multi-phase projects moving in the right sequence, and making sure every invoice matches the work that's scheduled. Move fast and stay accurate here, and technicians show up to the right job with the right scope while accounting isn't chasing down mismatched numbers a week later.What You'll Do• Convert sold estimates into scheduled installation jobs in ServiceTitan, sequencing multi-phase and large-scale projects so nothing books out of order.• Build and reconcile invoices against scheduled bookings, catching discrepancies before they turn into AR problems.• Step into full-time dispatch coverage, matching the right technician or salesperson to each call based on skill, location, and urgency.• Flag scheduling conflicts, capacity gaps, or scope mismatches to the Installation Coordinator before they become customer-facing issues.• Keep ServiceTitan job records clean and current so dispatch, accounting, and the field are all working off the same accurate information.• Pull and manage required permits for installation projects, ensuring applications are submitted accurately and on time, inspections are scheduled, and permits are tracked through final approval and closeout.• Follow through on the entire permitting process, communicating with municipalities, inspectors, and internal teams to resolve delays, corrections, or missing information before they impact the installation schedule.• Maintain accurate permit records and status updates in ServiceTitan, ensuring the field team has confirmation that required permits and inspections are in place before work proceeds.What You'll BringMust-Haves• 2+ years of hands-on ServiceTitan experience, or equivalent experience in a trade/field-service environment (HVAC, plumbing, electrical, etc.)• Basic accounting skills. You're comfortable building invoices and catching numerical errors before they go out.• Strong multitasking under pressure. You're running large multi-phase projects and live dispatch calls in the same shift.Bonus Points• Background in dispatch, scheduling, or install coordination• A sharp eye for catching math and scope errors before they cost the company money• Comfort making fast, sound calls with incomplete informationOur Culture & BenefitsWe move fast, and we trust the people closest to the work to make good calls without waiting for permission. You'll work inside a tight, collaborative Operations & Dispatch team where autonomy is expected, not micromanaged. If you see a better way to sequence a booking or catch an error early, you're expected to speak up and act. In return: medical, dental, and vision coverage, PTO, and a 401(k), plus a role where your work is visible, immediate, and directly tied to whether jobs run smoothly.