Install Coordinator

One Hour Heating & Air Conditioning of Ramsey, MN; Minnesota; On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Competitive salary

Opportunities for advancement

Job summary

One Hour Heating & Air Conditioning of Ramsey, MN is hiring for a full-time customer service and sales coordinator position. You will manage inbound calls, schedule appointments, and coordinate between teams. The ideal candidate should have experience in customer service, strong communication skills, and be organized. Pay ranges from $25.00 to $35.00 per hour based on experience, with a variety of benefits including health insurance, 401(k), and opportunities for advancement.

Qualifications

• Previous experience in customer service and sales coordination, preferably in home services.
• Strong communication and phone skills.
• Organized and detail-oriented.

Responsibilities

• Answer inbound calls and online inquiries.
• Communicate with field staff on availability.
• Qualify leads and schedule sales appointments.
• Coordinate with sales teams.
• Track leads and update CRM system.
• Maintain excellent customer communication.

Skills

Customer service experience

Sales coordination

Strong communication skills

Detail-oriented

Basic computer skills

CRM knowledge

Service Titan experience

Job description

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Medical Insurance, Dental & Vision
• Life Insurance Coverage
• Short Term Disability
• Long Term Disability
• 401K Match
• Holiday Pay
• Vacation Pay

What We Offer

• Competitive hourly pay
• Growth opportunities within a growing company
• Supportive team environment
• Full-time position
• Hourly Pay

Responsibilities

• Answer inbound calls and online inquiries
• Communicate with field staff on availability
• Qualify leads and schedule sales appointments
• Coordinate with HVAC, Plumbing, and Electrical sales teams
• Track leads and update CRM system
• Maintain excellent customer communication
• Set up sold jobs from start to finish
• Pull permits
• Create PO's for vendor purchases
• Assist in financing options

Qualifications

• Previous experience in customer service and sales coordination (home services experience preferred)
• Strong communication and phone skills
• Organized and detail-oriented
• Comfortable working in a fast-paced environment
• Basic computer and CRM knowledge
• Service Titan Experience a plus
• Self-motivated and team-oriented

Job Type: Full-time

Pay: 25.00-35.00 pr hour - based on experience