Inspector - Housekeeping

Bally's Corporation; Evansville (IN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical, Dental, Vision insurance

Flexible spending account

Employee assistance program

Employee discounts

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Job summary

Bally's Corporation in Evansville, IN is seeking a detail-oriented hotel operations associate to support daily housekeeping in a busy casino environment. You will inspect rooms, coordinate with front desk and housekeepers, and report maintenance or safety issues while upholding service standards.

The role requires flexibility to work varied shifts, holidays, and weekends; hospitality experience is favored, with a High School diploma or equivalent. Comprehensive benefits accompany the position.

Qualifications

• High School (preferred).
• Experience in Hotel / Hospitality (preferred).
• Time Management (preferred).
• Delegation (preferred).
• Communication (preferred).
• Collaboration (preferred).
• Detail Oriented (preferred).

Responsibilities

• Conduct a daily inspection of all assigned rooms and updating the front desk.
• Advise Housekeepers of VIP rooms, blocked rooms, and early make-ups.
• Ensure Housekeeping staff use proper handling of hair dryers, irons, ironing boards, bed boards and daily roll-aways going to Team Leads section.
• Ensure cleanliness and appearance of vending machine areas and guest elevator areas on the floor.
• Report maintenance problems to engineering on proper forms, as well as coordination of special projects.
• Report damage or theft of room items to Executive Housekeeper.
• Implements plans for all housekeeping team members as directed by the Housekeeping Supervisors, Executive Housekeeper, the General Manager, and the Director of Hotel Operations.
• Communicates priority department guest and group developments.
• Assists with the daily opening and closing operations and morning briefings.
• Performs monthly inventories for hotel operations and provides a recap of current monthly inventory levels and ordering needs.
• Conducts safety audits of the hotel and ensures that all team members are following proper safety procedures. Addresses all unsafe conditions.
• Adhere to basic house rules of all Team Members. Maintain standards and enforce discipline when needed.
• Ensure the Executive Housekeeper is informed of progress and status of each area of responsibility.
• Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures.
• Must be able to stand and walk for prolong periods of time (7+ hours).
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Other duties may be assigned at any time.

Skills

Time Management

Delegation

Communication

Collaboration

Detail Oriented

Education

High School (preferred)

Job description

Responsibilities

• Conduct a daily inspection of all assigned rooms and updating the front desk.
• Advise Housekeepers of VIP rooms, blocked rooms, and early make-ups.
• Ensure Housekeeping staff use proper handling of hair dryers, irons, ironing boards, bed boards and daily roll-aways going to Team Leads section.
• Ensure cleanliness and appearance of vending machine areas and guest elevator areas on the floor.
• Report maintenance problems to engineering on proper forms, as well as coordination of special projects.
• Report damage or theft of room items to Executive Housekeeper.
• Implements plans for all housekeeping team members as directed by the Housekeeping Supervisors, Executive Housekeeper, the General Manager, and the Director of Hotel Operations.
• Communicates priority department guest and group developments.
• Assists with the daily opening and closing operations and morning briefings.
• Performs monthly inventories for hotel operations and provides a recap of current monthly inventory levels and ordering needs.
• Conducts safety audits of the hotel and ensures that all team members are following proper safety procedures. Addresses all unsafe conditions.
• Adhere to basic house rules of all Team Members. Maintain standards and enforce discipline when needed.
• Ensure the Executive Housekeeper is informed of progress and status of each area of responsibility.
• Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures.
• Must be able to stand and walk for prolong periods of time (7+ hours).
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Other duties may be assigned at any time.

Work Environment

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits

• 401(k)
• 401(k) matching
• Medical, Dental, & Vision insurance
• Flexible spending account
• Employee assistance program
• Employee discounts
• Free parking
• Life insurance
• On-the-job training
• Paid time off
• Tuition Reimbursement

Target Salary Range

Hourly

$15.75

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education

High School (preferred)

Experience

Experience in Hotel / Hospitality (preferred)

Skills

• Time Management (preferred)
• Delegation (preferred)
• Communication (preferred)
• Collaboration (preferred)
• Detail Oriented (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.