Attendant - Guest Room

Bally's Corporation; Evansville (IN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical, Dental, & Vision insurance

Flexible spending account

Employee assistance program

Employee discounts

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Job summary

Bally's Corporation in Evansville is seeking a hotel housekeeping associate to maintain clean guest rooms and deliver courteous service. You will follow supervisor directions, restock amenities, and handle guest requests promptly.

The role requires physical stamina to lift up to 50 pounds, stand for long periods, and work varied shifts including holidays and weekends. Competitive hourly pay and benefits are offered, along with career training opportunities.

Qualifications

• Experience in the hospitality industry preferred.
• Experience in housekeeping preferred.

Responsibilities

• Clean rooms daily as directed by supervisor.
• Ensure the confidentiality and security of all guest rooms.
• Fill and process guest requests as quickly as possible.
• Provide courteous and friendly service to hotel guests.
• Strip soiled linens from beds and remake neatly with clean, unstained linen.
• Thoroughly dust furniture, fixtures, and surfaces.
• Clean bathrooms and vanity areas thoroughly.
• Wash windows and keep mirrors spotless.
• Vacuum carpets in assigned rooms.
• Replace guest room amenities in their proper places.
• Keep linen cart neat and organized.
• Restock linen cart supplies before ending shift.

Skills

Customer Service

Decision Making

Time Management

Customer/ Client Focus

Teamwork Orientation

Job description

Responsibilities

• Clean rooms daily as directed by supervisor.
• Ensure the confidentiality and security of all guest rooms.
• Fill and process guest requests as quickly as possible.
• Provide courteous and friendly service to hotel guests.
• Strip soiled linens from beds and remake neatly with clean, unstained linen.
• Thoroughly and completely dust all furniture, fixtures, etc.
• Thoroughly clean the bathroom and vanity area.
• Wash the inside of windows, and be sure mirrors are spotless.
• Thoroughly vacuum the carpeting of all assigned rooms.
• Replace all guest room amenities in their proper place.
• Keep linen cart as neat and organized as possible.
• Restock all linen cart supplies before ending shift.
• Ensure all collateral in the room, and all lights are working properly.
• Turn in all liquor found in checked‑out rooms to housekeeping supervisor.
• Use correct procedures for operating all equipment.
• Follow proper procedure for all lost and found items in guest rooms.
• Inform supervisor of any early checkouts, refusal of service, or late service.
• Report, to Room Inspectors, any maintenance work orders for needed repairs to room.
• Must be able to stand, walk, sit, use hands, reach, climb, stoop, kneel, crouch, or crawl.
• Must be able to frequently lift and/or move up to 50 pounds.
• Must be able to stand and walk for prolonged periods of time (7+ hours).
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Other duties may be assigned at any time.

Work Environment

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits

• 401(k)
• 401(k) matching
• Medical, Dental, & Vision insurance
• Flexible spending account
• Employee assistance program
• Employee discounts
• Free parking
• Life insurance
• On-the-job training
• Paid time off
• Tuition Reimbursement

Target Salary Range

Hourly $14.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Experience

• Experience in the Hospitality Industry (preferred)
• Experience in Housekeeping (preferred)

Skills

• Customer Service (preferred)
• Decision Making (preferred)
• Time Management (preferred)
• Customer/ Client Focus (preferred)
• Teamwork Orientation (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review Know Your Rights notice from the Department of Labor.