Inspection Sales and Account Manager

Western States Fire Protection Company; Rapid City (SD); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Annual Discretionary Bonus

PTO and Parental Leave

Tuition Reimbursement

Gym membership reimbursement

Job summary

Western States Fire Protection Company is seeking an Inspection Sales and Account Manager to drive new inspection business and grow existing accounts across SD, ND, WY, and western Nebraska. This field-based role requires frequent travel and strong relationship management with customers, AHJs, and internal teams.

You will develop a robust proposal pipeline, coordinate with inspection, service, scheduling, and administrative teams, and contribute to pricing strategies for sustainable growth.

Qualifications

• 5+ years of sales experience required.
• Sales experience in fire and life safety or building services is a plus.
• Strong oral and written communication skills required.
• Comfortable presenting to managers, customers, AHJs and the public.
• Business development or marketing experience is a plus.
• Proficient in Microsoft Office Suite, including Excel, Word and Outlook.
• Demonstrated ability to work independently and manage a broad territory.

Responsibilities

• Establish contact with qualified buyers of inspection services and schedule sales calls.
• Prospect for new business and expand relationships across the four-state territory.
• Serve as relationship owner for assigned accounts, coordinating with internal teams.
• Determine customer needs via site surveys and communicate life-safety solutions.
• Prepare and present proposals addressing customer life-safety needs and value.
• Contribute to pricing strategy and position opportunities for growth.
• Maintain sales plan and participate in monthly sales calls.
• Report market dynamics, customers, prospects, and opportunities.

Skills

Sales experience

Communication skills

Independent worker

Microsoft Office

Territory management

Tools

Microsoft Office Suite

Job description

Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other and we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.

Protecting lives and property since 1985, WSFP and its subsidiaries specializes in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.

What we offer:

• Health, Life, Dental and Vision Insurance
• Employee Assistant Program
• Flex Spending (FSA) (Cafeteria Plan) and HSA
• 401(k) Plan – Matching up to 3%
• Employee Stock Purchase Plan
• Profit Sharing Plan
• Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave
• Paid Holidays
• Tuition Reimbursement
• Annual Discretionary Bonus
• Employer Paid Life Insurance
• Gym membership reimbursement

Inspection Sales and Account Manager

This is a field-based regional sales and account-management role. You will be responsible for developing new inspection business while managing and growing existing customer accounts through SD, ND, WY, and Western Nebraska. Frequent travel is an essential part of the position, including regular day trips and overnight stays based on customer needs, sales opportunities, and territory planning.

What Success Looks Like:

• Customer-focused and committed to delivering a strong customer experience.
• Results-driven and accountable for top-line revenue growth.
• A clear, influential communicator who can work effectively with customers, managers, AHJs, and internal teams.
• Trustworthy, honest, and capable of developing enduring customer relationships.
• Organized, self-sufficient, and disciplined in managing a large territory, active proposal pipeline, and follow-up commitments.

Key Responsibilities:

• Establish contact with qualified buyers of inspection services by consistently scheduling sales calls, following up on leads quickly, and executing territory-development strategies.
• Prospect for new business and expand relationships with existing customers across the assigned four-state territory.
• Serve as the relationship owner for assigned accounts, staying engaged after the sale and helping coordinate customer needs with WSFP inspection, service, scheduling, and administrative teams.
• Determine customer needs by conducting site surveys, reviewing findings with appropriate customer personnel, and identifying practical fire and life safety solutions.
• Prepare and present effective proposals that address customer life safety needs and clearly communicate the value of Western States Fire Protection.
• Contribute to the pricing strategy for inspection accounts and help position opportunities for profitable, sustainable growth.
• Maintain and report the Western States Fire Protection sales business plan and participate in monthly sales calls.
• Understand the assigned market and report relevant business dynamics, including market share, competition, top customers, top prospects, and emerging opportunities.
• Develop and maintain an active proposal pipeline sufficient to support the established sales business plan.
• Develop caring and enduring customer relationships that meet and exceed customer expectations and support long-term retention.
• Identify renewal, expansion, and cross-selling opportunities within existing accounts and proactively address potential customer concerns.
• Support other Western States Fire Protection and API Group teams in initiatives that relate to the assigned territory.
• Learn and follow the Western States Fire Protection Operating Code 100% of the time.

Travel Requirements:

• Frequent regional travel throughout South Dakota, North Dakota, Wyoming, and western Nebraska is required.
• Regular driving and overnight travel are expected based on customer needs, sales opportunities, account-management requirements, and efficient territory coverage.
• The Sales Leader is expected to independently plan customer visits and travel routes to maximize productive selling time across the territory.
• Ability to maintain regular in-person contact with customers and prospects across the assigned region.
• Possess and maintain a valid driver's license in accordance with Company policy.

Qualifications:

• 5+ years of sales experience required.
• Sales experience related to the fire and life safety industry and/or building services and maintenance is a plus.
• Strong oral and written communication skills are required.
• Comfortable presenting information and responding to questions from managers, customers, AHJs (Authorities Having Jurisdiction), and the general public.
• Business development and/or marketing experience is a plus.
• Proficient in Microsoft Office Suite, including Excel, Word, and Outlook.
• Demonstrated ability to work independently, prioritize opportunities, follow through on commitments, and manage a broad geographic territory.

We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply.

All qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin or status as a qualified individual with a disability or protected veteran.

All qualified applicants with Western States Fire Protection and its subsidiaries will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

VEVRAA Federal Contractor

All qualified applicants with Western States Fire Protection and its subsidiaries will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

VEVRAA Federal Contractor