Inside Technical Sales Representative

igus, Inc.; Rhode Island; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Company-paid HSA medical plan

Company-paid Life

Supplemental Life Insurance

Vision Insurance

Short and Long Term Disability INS

Retirement with Company contributions

20 Paid Time Off days per year, plus 9

Job summary

igus, Inc. in Rumford, RI is seeking an Inside Technical Sales Representative to engage with customers, understand their needs, and provide precise technical solutions. You will build relationships, present product information, prepare quotes and contracts, and support remote and onsite sales efforts.

A bachelor’s degree and strong communication are required. Join a dynamic team delivering engineering insights, responding quickly to inquiries, and driving successful order conversions with

Qualifications

• Bachelor's degree or equivalent work experience.
• Inside sales, customer service, or related experience preferred.
• Experience with Salesforce CRM or similar CRM a plus.
• Strong verbal and written communication skills.
• Excellent organizational, time management, and problem-solving skills.
• Proficient in Microsoft Office.
• Ability to work independently and collaboratively in a team environment.
• Reliable, dependable, and punctual.

Responsibilities

• Engage with existing and potential customers via phone, email, and online platforms to understand their needs and provide technical solutions.
• Build and maintain strong relationships with customers and prospective customers.
• Respond promptly to customer inquiries and provide accurate information about products, pricing, availability, and delivery times.
• Develop a deep understanding of our products, including their features, possible applications, technical specifications, and benefits to our customers and/or prospects.
• Provide technical assistance and guidance to customers, including product selection, troubleshooting and customization options.
• Prepare and present quotes, proposals, and sales contracts to customers, ensuring alignment with their requirements and expectations.
• Conduct remote visits and present igus products virtually as needed.
• Be able to ask qualifying questions to determine potential opportunities.

Skills

Communication

Teamwork

Problem solving

Time management

Independent work

Education

Bachelor's degree or equivalent

Tools

Salesforce CRM

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Inside Technical Sales Representative

Full Time Inside Rumford, RI, US

6 days ago Requisition ID: 1209

GENERAL DESCRIPTION

The Inside Technical Sales Representative will be responsible for engaging with existing and potential customers through various communication channels to understand their needs and provide technical solutions. Building strong relationships, responding to inquiries, and presenting product information accurately are key aspects of this role.

RESPONSIBILITIES

• Engage with existing and potential customers via phone, email, and online platforms to understand their needs and provide technical solutions.
• Build and maintain strong relationships with customers and prospective customers.
• Respond promptly to customer inquiries and provide accurate information about products, pricing, availability, and delivery times.
• Develop a deep understanding of our products, including their features, possible applications, technical specifications, and benefits to our customers and/or prospects.
• Provide technical assistance and guidance to customers, including product selection, troubleshooting and customization options.
• Prepare and present quotes, proposals, and sales contracts to customers, ensuring alignment with their requirements and expectations.
• Conduct remote visits and present igus products virtually as needed.
• Be able to ask qualifying questions to determine potential opportunities.

REQUIREMENTS

• Bachelor's degree or equivalent work experience required.
• Previous inside sales, customer service, or related experience preferred.
• Experience with Salesforce CRM or a similar CRM platform is a plus.
• Strong verbal and written communication skills.
• Excellent organizational, time management, and problem-solving skills.
• Proficient in Microsoft Office.
• Ability to work independently and collaboratively in a team environment.
• Reliable, dependable, and committed to regular attendance and punctuality.

BENEFITS

Competitive base salary with ongoing growth opportunities

Complete benefits package:

Co. paid HSA medical plan

Co. paid Life

Supplemental Life Insurance

Vision Insurance

Short and Long Term Disability Insurance

Retirement with Company contributions

20 Paid Time Off days per year, plus 9 holidays

igus is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

DISCLAIMERS

This job description indicates the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this job description changes the at-will employment relationship existing between igus Bearings, Inc. and its employees.