Inside Technical Sales

Networks Connect; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading manufacturer's representative firm is seeking a proactive individual for an inside sales role in Indianapolis, Indiana. Responsibilities include order entry, equipment procurement, and customer service. The ideal candidate should possess strong organizational skills, effective communication abilities, and experience in sales support. A high school diploma is required, while a bachelor's degree is preferred. This position offers a dynamic work environment focusing on collaboration and customer satisfaction.

Qualifications

• Proven experience in inside sales, sales support, or a related role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Accurately enter and process customer orders, ensuring timely and error-free transactions.
• Manage the ordering process for equipment and materials.
• Respond promptly to customer inquiries, providing product information.

Skills

Order processing

Customer service

Communication skills

Multitasking

Technical knowledge

Education

High school diploma

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Overview

Networks Connect is conducting a search on behalf of our client, a well-established manufacturer's representative and distributor with a focus on developing specialized and custom fluid handling and heat transfer engineered solutions for heating, cooling, plumbing, and industrial processes and systems.

Position Overview:

We are currently seeking a proactive and detail-oriented professional to join their team. This role involves a diverse set of responsibilities, including order entry, submittals, equipment procurement, project management support, and collaboration with outside sales teams. The ideal candidate is organized, customer-focused, and possesses excellent communication skills to contribute to their continued success.

Responsibilities

Order Entry and Processing:

• Accurately enter and process customer orders, ensuring timely and error-free transactions.
• Liaise with various departments to facilitate order fulfillment and resolve any issues that may arise.
• Prepare and submit documentation, including proposals, quotes, and specifications, to meet customer requirements.

Equipment Procurement:

• Manage the ordering process for equipment and materials, coordinating with suppliers and internal teams to ensure on-time delivery.

Customer Service:

• Respond promptly to customer inquiries, providing product information, and resolving any concerns or issues.
• Maintain strong customer relationships through effective communication and follow-up.

Collaboration with Outside Sales:

• Work closely with outside sales representatives to support their efforts, including lead generation, customer follow-ups, and order coordination.

Qualifications

• Proven experience in inside sales, sales support, or a related role.
• Experience in a technical environment is a plus.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Familiarity with project management concepts.
• Proficient in order entry systems and Microsoft Office Suite.
• High school diploma; bachelor’s degree is a plus.