Inside Sales & Warehouse Support Specialist

Accelera; Ashland (VA); On-site; USD 42,000 - 66,000; Full time

Job summary

Accelera in Ashland, VA is seeking an Inside Sales Associate to deliver exceptional service to clients via email, phone, and in-person interactions. You will guide customers to the right products, manage the full order lifecycle, and support branch operations.

The role emphasizes strong communications, multitasking in a fast-paced environment, and collaboration with vendors, contractors, and warehouse staff. Forklift operation and freight handling are part of the duties.

Qualifications

• Experience in wholesale distribution or inside sales is preferred.
• Ability to communicate effectively and build professional relationships.
• Capable of managing multiple priorities in a fast-paced environment.
• Proactive in resolving issues and improving outcomes.
• Proficient in order processing and basic MS Office.
• Collaborative mindset and eagerness to learn.

Responsibilities

• Deliver high-quality support to clients via email, phone, and face-to-face communication.
• Guide customers toward the right products with technical expertise and solutions.
• Manage the full order lifecycle from initial quoting to final verification.
• Foster professional relationships with vendors, contractors, and colleagues.
• Coordinate with warehouse staff and external sales reps to ensure prompt service.
• Maintain up-to-date knowledge of industry developments and product lines.
• Assist with branch operations and counter sales tasks as required.
• Utilize forklift equipment to transport inventory safely.
• Manage loading and unloading of freight shipments.

Skills

Inside sales

Customer service

Order processing

Microsoft Office

Vendor relations

Forklift operation

Tools

MS Office

Job description

Accelera in Ashland, VA is seeking an Inside Sales Associate to deliver exceptional service to clients via email, phone, and in-person interactions. You will guide customers to the right products, manage the full order lifecycle, and support branch operations.

The role emphasizes strong communications, multitasking in a fast-paced environment, and collaboration with vendors, contractors, and warehouse staff. Forklift operation and freight handling are part of the duties.