Inside Sales Support Specialist - Growth & Accounts

Home Depot; Georgia; Hybrid; USD 33,000 - 37,000; Full time

Job summary

The Home Depot in the United States seeks an Inside Sales Support Representative to back outside sales with consultative support, quotes, and project execution. You will build relationships, provide timely quotes, manage orders, and ensure successful completion of projects.

This role requires strong organizational skills, CRM and telephony experience, and familiarity with retail systems. Travel 5–20% may be required; sales support excellence is essential.

Qualifications

• Must be eighteen years old or older.
• Legally permitted to work in the United States.
• Experience with customer service or retail sales preferred.
• Knowledge of local building codes and home improvement is a plus.
• Familiar with showroom POS systems and retail software.

Responsibilities

• 50% Support Outside Sales Portfolio Growth - Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership.
• 25% Account Administration - Partners with vendors and cross-functional teams to assist with quoting, pricing, availability, and issue resolution for high volume project needs.
• 25% Issue Resolution - Assists internal and external customers through the journey, handling issue resolution, post-sale follow up, and quotes.

Skills

Microsoft Office Suite

PowerPoint

Cross-functional collaboration

Project management

Negotiation and conflict resolution

Written and verbal communication

Customer service

Retail/home improvement knowledge

Retail systems knowledge

Education

High school diploma or GED

Tools

Retail POS systems

CRM systems

Job description

The Home Depot in the United States seeks an Inside Sales Support Representative to back outside sales with consultative support, quotes, and project execution. You will build relationships, provide timely quotes, manage orders, and ensure successful completion of projects.

This role requires strong organizational skills, CRM and telephony experience, and familiarity with retail systems. Travel 5–20% may be required; sales support excellence is essential.