Growth-Focused Inside Sales Support Specialist

The Home Depot; Orlando (FL); On-site; USD 42,000 - 63,000; Full time

Job summary

The Home Depot in Orlando, FL is seeking an Inside Sales Support Representative to back Outside Sales, manage quotes and orders, and support project execution. You will use CRM and telephony systems to maintain strong account relationships and drive growth.

Ideal candidates have strong organizational skills, familiarity with Microsoft Office, and proven ability to coordinate with cross-functional teams to resolve issues and deliver excellent customer service.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• High school diploma or GED required.
• 1 year of work experience minimum; 2 years preferred.
• Experience with CRM and telephony systems is a plus.
• Strong communication and customer service skills are essential.

Responsibilities

• 50% Support Outside Sales Portfolio Growth—provide excellent customer service, accurate quotes, sourcing, and project ownership.
• 25% Account Administration—assist with quoting, pricing, and issue resolution for high volume needs.
• 25% Issue Resolution—navigate post-sale follow-up, invoicing, and quote requests.

Skills

Communicates Effectively

Customer Focus

Collaborates

Action Oriented

Drives Results

Education

High School Diploma or GED

Tools

Microsoft Office Suite

PowerPoint

Retail Systems (POS, Quote Center, etc.)

Job description

The Home Depot in Orlando, FL is seeking an Inside Sales Support Representative to back Outside Sales, manage quotes and orders, and support project execution. You will use CRM and telephony systems to maintain strong account relationships and drive growth.

Ideal candidates have strong organizational skills, familiarity with Microsoft Office, and proven ability to coordinate with cross-functional teams to resolve issues and deliver excellent customer service.