Inside Sales Support Specialist for Growth and Quotes

The Home Depot; Philadelphia (Philadelphia County); On-site; USD 42,000 - 65,000; Full time

Job summary

The Home Depot in Philadelphia seeks an Inside Sales Support Representative to back growth of managed account portfolios and collaborate with Outside Sales partners. You will provide consultative support, timely quotes, and accurate orders while building strong relationships throughout the project cycle.

Proficiency with CRM and telephony systems, excellent communication, and the ability to work with cross-functional teams are essential.

Qualifications

• Minimum high school diploma or GED.
• 1 year of related customer service or retail sales experience preferred.
• Strong written and verbal communication skills; home improvement knowledge is a plus.

Responsibilities

• Support Outside Sales growth with quotes, sourcing, and project ownership.
• Assist with quoting, pricing, availability, and issue resolution for high volume projects.
• Handle post-sale follow up, invoicing, and overall project execution with customers.

Skills

Microsoft Office

PowerPoint

Cross-functional collaboration

Project management

Customer service

Negotiation

Communication skills

Retail sales experience

Home improvement knowledge

Education

High school diploma or GED

Tools

CRM systems

Telephony systems

Showroom POS-Orange Pay

Order Up

My Custom Designs

Volume Pricing Program

Quote Center

Pro Xtra

Credit Services Center

Appliance Ordering System

Job description

The Home Depot in Philadelphia seeks an Inside Sales Support Representative to back growth of managed account portfolios and collaborate with Outside Sales partners. You will provide consultative support, timely quotes, and accurate orders while building strong relationships throughout the project cycle.

Proficiency with CRM and telephony systems, excellent communication, and the ability to work with cross-functional teams are essential.