Inside Sales Support Specialist, Data-Driven Revenue Growth

RS Americas; Fort Worth (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

RS Americas is seeking a Sales Support Specialist to act as a strategic partner within the Inside Sales function. You will leverage data insights, optimize processes, and ensure excellent customer experiences.

The role requires strong analytical skills, proactive problem-solving, and cross-functional collaboration to drive revenue growth. The ideal candidate has at least 2 years in a sales support or admin role, proficiency with CRM systems, and excellent communication.

Qualifications

• Minimum of 2 years in a sales support or administrative role within a B2B environment.
• Strong organizational and time-management skills with the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and CRM systems.
• Excellent written and verbal communication skills.
• Detail-oriented with a high level of accuracy in data entry and documentation.
• Ability to work collaboratively within a team and manage multiple stakeholders.
• Problem-solving mindset and ability to adapt in a fast-paced environment.

Responsibilities

• Provide administrative support to the sales team.
• Support the onboarding of new clients by ensuring all documentation and requirements are completed.
• Handle incoming inquiries from customers and route them to the appropriate team member.
• Monitor inventory levels and assist with product availability checks for customer orders.
• Identify opportunities to improve processes and enhance team efficiency.
• Coordinate with Marketing, Finance, and Supply Chain to align sales strategies with business objectives.
• Serve as a subject matter expert on CRM and order management systems.

Skills

Sales support

Administrative tasks

CRM systems

Microsoft Office

Communication skills

Organizational skills

Team collaboration

Problem solving

Education

High school diploma

Associate or Bachelor’s in Business Administration or related field

Tools

CRM systems

Microsoft Office Suite

Job description

RS Americas is seeking a Sales Support Specialist to act as a strategic partner within the Inside Sales function. You will leverage data insights, optimize processes, and ensure excellent customer experiences.

The role requires strong analytical skills, proactive problem-solving, and cross-functional collaboration to drive revenue growth. The ideal candidate has at least 2 years in a sales support or admin role, proficiency with CRM systems, and excellent communication.