Inside Sales & Customer Service Specialist (Bilingual)

Bay Central Printing, Inc; Union City (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Company parties

Employee discounts

Opportunity for advancement

Job summary

A commercial printing company is seeking inside sales support. The role involves assisting the sales team, responding to inquiries, and maintaining CRM records. Candidates should have strong communication skills, attention to detail, and be self-motivated. Knowledge of Office tools and a high school diploma are required. Bilingual in Spanish is a plus. This position offers opportunities for advancement and a flexible schedule.

Qualifications

• Ability to communicate concepts clearly and simply.
• Must have excellent interpersonal skills and active listening.

Responsibilities

• Assisting our sales team during daily meetings.
• Responding to emails and phone inquiries professionally.
• Providing order assistance and answering client questions.
• Updating CRM records and following up with customers promptly.

Skills

Knowledge of Microsoft Word, Outlook, and Excel

Excellent customer service and communication skills

Ability to work under deadlines

Strong research skills

Effective time management

Attention to detail

Problem-solving skills

Social media proficiency

Bilingual in Spanish

Education

High school diploma or G.E.D. equivalent

Job description

A commercial printing company is seeking inside sales support. The role involves assisting the sales team, responding to inquiries, and maintaining CRM records. Candidates should have strong communication skills, attention to detail, and be self-motivated. Knowledge of Office tools and a high school diploma are required. Bilingual in Spanish is a plus. This position offers opportunities for advancement and a flexible schedule.