Inside Sales Support / Order Entry

Beacon Hill Staffing Group, LLC; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Job summary

Beacon Hill Staffing Group in Charlotte, NC is seeking an Account Manager I — Inside Sales Support / Order Entry to join a fast-paced advertising operations team. You will enter and maintain orders, monitor schedules, and provide daily operational support to Account Executives and internal partners.

The role requires strong attention to detail, organizational skills, and the ability to manage multiple deadlines.

Qualifications

• Experience in order entry or administrative support.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Clear written and verbal communication; able to work with multiple deadlines.
• Ability to collaborate with sales, operations, and technical teams.

Responsibilities

• Coordinate the accurate and timely entry of advertising orders and schedules.
• Review order information for completeness and accuracy before processing.
• Monitor advertising schedules and exception reports to identify delivery issues.
• Partner with Account Executives to address schedule discrepancies and recover missed opportunities.
• Provide ongoing administrative and operational support to Account Executives and Sales Management.
• Communicate advertising operations processes and capabilities to internal and external customers.
• Track advertising materials and maintain records for order documentation.
• Assist sales and technical teams with identifying and resolving advertising schedule delivery issues.
• Ensure the correct advertising copy and materials are associated with each order.
• Maintain accurate records within advertising traffic and order-management systems.

Skills

Order entry

Sales support

Attention to detail

Communication skills

Team collaboration

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Position Overview

A leading organization in the Charlotte area is seeking an Account Manager I - Inside Sales Support / Order Entry professional to support its advertising and sales operations team. This position will be responsible for accurately entering and maintaining advertising orders, monitoring schedules, and providing day-to-day operational support to Account Executives and internal business partners. The ideal candidate will be highly detail-oriented, organized, and comfortable working in a fast-paced environment where accuracy and timely order processing are critical. This is an excellent opportunity for someone looking to build experience within advertising operations, sales support, account coordination, or order management.

Key Responsibilities

• Coordinate the accurate and timely entry of advertising orders and schedules across multiple markets.
• Review order information for completeness and accuracy before processing.
• Monitor advertising schedules and exception reports to identify potential delivery issues.
• Partner with Account Executives to address schedule discrepancies and help recover missed advertising opportunities.
• Provide ongoing administrative and operational support to Account Executives and Sales Management.
• Communicate advertising operations processes and capabilities to internal and external customers.
• Track advertising materials and maintain accurate records for both electronic and supporting order documentation.
• Assist sales and technical teams with identifying and resolving advertising schedule delivery issues.
• Ensure the appropriate advertising copy and materials are correctly associated with each order.
• Maintain accurate, organized records within the company's advertising traffic and order-management systems.

Qualifications

• Previous experience in order entry, sales support, account coordination, customer service, administrative support, or a related field is preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Comfortable working with multiple deadlines and priorities in a fast-paced environment.
• Ability to collaborate effectively with sales, operations, and technical teams.
• Proficiency with computer-based order entry, data entry, or business systems.
• Ability to work onsite Monday through Friday, 8:00 AM-5:00 PM.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information

• Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
• Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you! Beacon Hill. Employing the Future (TM).