Inside Sales Specialist — Windows & Doors

Woodgrain, Inc.; Sacramento (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation (base pay + 1

Career advancement opportunities

Medical, Vision, Dental Insurance

Paid time off and holidays

401(k) Retirement Plan with company 1

Job summary

Windsor Windows & Doors, a division of Woodgrain, seeks an experienced Inside Sales Representative in California to support branch sales efforts, convert inquiries, quote products, and manage customer communications. The role emphasizes timely order processing, delivery coordination, and relationship building with dealers.

The candidate will handle inbound inquiries, make outbound calls, and partner with the Sales Manager to achieve sales plans.

Qualifications

• Associate degree or equivalent; Bachelor’s degree preferred.
• 3–5 years’ related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Work with customers to convert inbound inquiries into actual sales.
• Overcome technical and business objections for prospective customers.
• Emphasize salable features, quote prices, and prepare sales orders.
• Make outbound sales calls based on plans from the Sales Manager or General Manager.
• Develop and maintain customer relationships.
• Estimate delivery dates based on product knowledge, orders, production, and schedules.
• Investigate and resolve customer problems, including warranty service.
• Update customers of changes to delivery dates.
• Enter new customer data and other sales information into the database.
• Comply with company policies and procedures.
• Communicate with buyers about shortages or quality issues.
• Perform additional duties as assigned.

Skills

Customer service

Phone rapport

Multi-tasking

Results driven

Education

Associate degree or equivalent; Bachelor's preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

Windsor Windows & Doors, a division of Woodgrain, seeks an experienced Inside Sales Representative in California to support branch sales efforts, convert inquiries, quote products, and manage customer communications. The role emphasizes timely order processing, delivery coordination, and relationship building with dealers.

The candidate will handle inbound inquiries, make outbound calls, and partner with the Sales Manager to achieve sales plans.