Inside Sales Rep – Doors & Millwork Specialist

Woodgrain, Inc.; Auburn (WA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Holidays

PTO

Job summary

Woodgrain, Inc. is seeking an experienced Inside Sales Representative to support branch sales, quote and promote the millwork program, and ensure clear communication with customers on orders and delivery dates.

The role emphasizes converting inquiries into sales, overcoming objections, and maintaining strong customer relationships while coordinating with Sales Manager and General Manager. Experience in a sales environment and solid computer skills are required.

Qualifications

• Associate's degree or equivalent from a two-year College or technical school; Bachelor's degree preferred.
• 3-5 years' related experience and/or training; or equivalent combination of education and experience
• Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced).

Responsibilities

• Work with customers to convert inbound inquiries into actual sales.
• Overcome technical and business objections for prospective customers.
• Emphasize salable features, quotes prices, and prepares sales orders for orders obtained.
• Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.
• Develop and maintain customer relationships.
• Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules.
• Investigate and resolve customer problems, including warranty service.
• Update customers of any changes to the promised delivery date.
• Enter new customer data and other sales data for current customers into computer database.
• Comply with required company policies and procedures.
• Communicate with buyers on product shortages or quality issues.

Skills

Customer service

Relationship building

Communication

Problem solving

Time management

Education

Associate's degree or equivalent

Bachelor's degree preferred

Tools

Excel

Word

Outlook

PowerPoint

Job description

Woodgrain, Inc. is seeking an experienced Inside Sales Representative to support branch sales, quote and promote the millwork program, and ensure clear communication with customers on orders and delivery dates.

The role emphasizes converting inquiries into sales, overcoming objections, and maintaining strong customer relationships while coordinating with Sales Manager and General Manager. Experience in a sales environment and solid computer skills are required.