Inside Sales Specialist — Training & Growth Path

Response Monitoring Services, Inc.; City of Syracuse (NY); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Annual salary increases

Medical, Dental, Vision, and 401k

Paid vacation and sick time

Wellness program

Job summary

Rapid Response Monitoring is seeking an Inside Sales Representative to generate leads and serve as the first contact for potential customers in Syracuse, NY. No prior direct sales experience is required as training is provided.

You will work 100% in-office, collaborating with the Account Manager to grow the customer base and promote our industry-leading brand and services. You will qualify leads, schedule appointments, and support the sales team while maintaining high customer satisfaction and

Qualifications

• Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service.
• No prior sales experience required - training provided.
• Proficiency of the Microsoft Office Suite (Word, Excel, and PowerPoint)
• Strong written and verbal communication skills, with the ability to display a sense of urgency
• Strong team player, with a full understanding of confidentiality agreements and proprietary information

Responsibilities

• Prospect new business and expand the customer base within the territory.
• Generate leads and input data into the CRM accurately.
• Educate potential clients about the company’s brand and service.
• Coordinate management of and respond to customer requests.
• Make outbound calls/emails to generate opportunities and schedule appointments.
• Qualify leads into prospects.
• Lead sales presentations to clients.
• Schedule appointments for the Account Manager.
• Support Sales and Marketing to keep processes running smoothly.
• Conduct quarterly business calls to retain customers.
• Assist in closing deals to grow company revenue.

Skills

Communication skills

Customer service experience

Team player

Multitasking

Education

Associate degree

Tools

Microsoft Office

CRM software

Job description

Rapid Response Monitoring is seeking an Inside Sales Representative to generate leads and serve as the first contact for potential customers in Syracuse, NY. No prior direct sales experience is required as training is provided.

You will work 100% in-office, collaborating with the Account Manager to grow the customer base and promote our industry-leading brand and services. You will qualify leads, schedule appointments, and support the sales team while maintaining high customer satisfaction and