Inside Sales Specialist – Quotes & Customer Support

Beacon Roofing Supply, Inc; Springfield (MO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO, holidays, parental leave

Paid training and certifications

Legal assistance and identity theft

Pet insurance

Employee assistance program (EAP)

Job summary

QXO in Springfield, MO is seeking a customer-focused support professional to handle quotes, orders and inquiries, and to help coordinate delivery with operations. This role supports Outside Sales and strengthens customer relationships.

You will follow pricing policies, learn product lines, and communicate clearly with customers, vendors and management. This is an entry-to-mid level role with growth potential and paid training.

Qualifications

• Front-line customer service and sales experience required.
• Experience in construction or building materials is a plus.
• Proficiency with computer systems and order entry.

Responsibilities

• Receive and process price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.

Skills

Front-line customer service

Sales experience

Building materials knowledge

Job description

QXO in Springfield, MO is seeking a customer-focused support professional to handle quotes, orders and inquiries, and to help coordinate delivery with operations. This role supports Outside Sales and strengthens customer relationships.

You will follow pricing policies, learn product lines, and communicate clearly with customers, vendors and management. This is an entry-to-mid level role with growth potential and paid training.