Inside Sales Specialist: Quotes & CRM Support

Waupaca Foundry, Inc.; Waupaca (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Short and long-term disability

Life insurance

401(k)

Employer funded retirement plan

Paid vacations/holidays

Wellness program

Fitness membership

Employee assistance program (EAP)

Job summary

A leading supplier of iron castings is seeking a detail-oriented Inside Sales Representative. This office-based role focuses on logging and creating quotes, following up with customers on quotes, and managing CRM data. Strong communication skills and proficiency in Microsoft Office are essential. The position supports the sales team and ensures a streamlined process for new business closure. This company values innovation and offers a dynamic work environment in Waupaca, Wisconsin.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree in business, marketing, or a related field preferred.
• 0-3 years of experience in inside sales, customer service, or a related role.
• Familiarity with CRM systems is a plus.

Responsibilities

• Log quotes into the system and ensure prompt submission to customers.
• Contact customers to follow up on submitted quotes and gather feedback.
• Accurately enter customer feedback into the CRM system.
• Regularly update outside sales representatives on quote statuses.
• Build and maintain positive relationships with customers.
• Identify opportunities to improve quote follow-up processes.
• Assist with preparing sales reports and tracking performance.

Skills

Attention to detail

Strong communication skills

Proficiency in Microsoft Office

Customer focus

Organization

Team collaboration

Problem-solving

Education

High school diploma or equivalent

Associate’s or bachelor’s degree in business or marketing

Tools

CRM systems (Salesforce, HubSpot)

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A leading supplier of iron castings is seeking a detail-oriented Inside Sales Representative. This office-based role focuses on logging and creating quotes, following up with customers on quotes, and managing CRM data. Strong communication skills and proficiency in Microsoft Office are essential. The position supports the sales team and ensures a streamlined process for new business closure. This company values innovation and offers a dynamic work environment in Waupaca, Wisconsin.