Inside Sales Specialist: Orders, Pricing & Logistics

Whitecap; City of Albany (NY); On-site; USD 29,000 - 41,000; Full time

Job summary

White Cap is seeking an organized orders and procurement specialist to ensure accurate order processing, pricing, and procurement while delivering dependable service to customers. You will work across channels, coordinate logistics, handle payments securely, and mentor junior associates, with a Monday–Friday 7 AM–4 PM schedule at our Albany-area operation.

Join a team focused on operational excellence and proactive communication in a business that values reliability and teamwork.

Qualifications

• HS Diploma or GED required or strongly preferred.
• 2–5 years of experience in the area of responsibility.
• Proficient in order management systems and basic reporting tools.

Responsibilities

• Process orders across multiple channels with accuracy and timely service.
• Manage pricing within guidelines to maintain margin goals.
• Coordinate non-stock procurement and logistics to meet customer needs.
• Handle payments securely (credit card, check, and cash).
• Identify stock products and suggest alternatives to support customer requirements.
• Ensure service commitments through proactive coordination and follow-up.
• Maintain records and documentation for transactions and procurement activities.
• Guide and train junior associates to promote teamwork and dependable performance.

Skills

Inside sales

Customer service

Leadership

Order management

Reporting tools

Organizational skills

Education

HS Diploma or GED

Tools

Order management systems

Reporting tools

Job description

White Cap is seeking an organized orders and procurement specialist to ensure accurate order processing, pricing, and procurement while delivering dependable service to customers. You will work across channels, coordinate logistics, handle payments securely, and mentor junior associates, with a Monday–Friday 7 AM–4 PM schedule at our Albany-area operation.

Join a team focused on operational excellence and proactive communication in a business that values reliability and teamwork.