Inside Sales Specialist — Industrial Automation Growth

CIMTEC Automation LLC; Charlotte (NC); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Job summary

CIMTEC Automation LLC in Charlotte, NC is seeking an Inside Sales Representative to drive sales, support customers, and coordinate order processing. You will work with a team to nurture relationships and meet quarterly quotas.

You will handle inquiries via phone, email, and chat, prepare quotes, and coordinate with order fulfillment to ensure accurate, timely orders. A proactive, customer-focused mindset is essential.

Qualifications

• Proven experience in inside sales, customer support, or a related field.
• Exceptional communication skills, both verbal and written.
• Strong ability to build and nurture customer relationships.
• Goal-oriented, with a track record of meeting or exceeding sales targets.
• Proficient in using CRM software and other sales-related tools.
• Highly organized, detail-oriented, and able to manage multiple tasks effectively.

Responsibilities

• Generate sales of all company products and services to customers contacting the company by phone, email, or chat.
• Provide exceptional phone support for customer inquiries, including pricing and order status.
• Prepare and generate customer quotes, and enter product orders into the system.
• Build and maintain strong customer relationships through regular follow-up by phone and email.
• Collaborate with customer support and order fulfillment teams to ensure seamless service delivery.
• Source new sales opportunities by following up on inbound leads and outbound outreach.
• Qualify opportunities and route them to sales executives for closure.
• Meet and exceed quarterly sales quotas; work with outside reps to process orders.

Skills

Inside sales

Customer support

CRM software

Communication skills

Relationship building

Tools

CRM systems

Order processing software

Job description

CIMTEC Automation LLC in Charlotte, NC is seeking an Inside Sales Representative to drive sales, support customers, and coordinate order processing. You will work with a team to nurture relationships and meet quarterly quotas.

You will handle inquiries via phone, email, and chat, prepare quotes, and coordinate with order fulfillment to ensure accurate, timely orders. A proactive, customer-focused mindset is essential.