Inside Sales Specialist – Growth & Incentives

thyssenkrupp Materials NA; Brook Park (MN); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance and Disability

401(k) with Company Match

Paid Vacation and Holidays

Tuition Reimbursement

Job summary

thyssenkrupp Materials NA seeks a driven Inside Sales Representative to join our growing sales force in Brook Park, OH. This full-time role targets individuals who thrive in a fast-paced environment, with a focus on customer service, quotes, and order processing. Travel is occasional and knowledge of metals and industrial products is a plus.

You will respond to inquiries, generate quotes, provide product guidance, and collaborate across departments to support customers and meet business goals.

Qualifications

• 2–5 years inside sales experience, metals/materials manufacturing experience preferred.
• Proficiency with computers and CRM systems.
• Strong interpersonal and negotiation skills.
• Attention to detail and organizational skills.
• Effective verbal and written communication.

Responsibilities

• Respond to inbound sales inquiries via phone, email, and fax.
• Generate and follow up on product quotes.
• Provide technical support and product guidance to customers.
• Process sales orders, returns, credits, and debits.
• Monitor inventory and communicate concerns to purchasing/management.
• Resolve customer service issues with professionalism.
• Continuously expand product and service knowledge.
• Collaborate across departments to meet customer needs.
• Travel occasionally to support business goals.
• Track competitor pricing and product offerings.
• Support quality assurance initiatives.
• Uphold company values and competencies.

Tools

CRM software

Job description

thyssenkrupp Materials NA seeks a driven Inside Sales Representative to join our growing sales force in Brook Park, OH. This full-time role targets individuals who thrive in a fast-paced environment, with a focus on customer service, quotes, and order processing. Travel is occasional and knowledge of metals and industrial products is a plus.

You will respond to inquiries, generate quotes, provide product guidance, and collaborate across departments to support customers and meet business goals.