Inside Sales Specialist: Fast-Paced Orders & Customer Care

Janus International; Atlanta (GA); Vor Ort; USD 36.000 - 52.000; Vollzeit

Zusammenfassung

Janus International in Atlanta, GA is seeking an experienced order processor to handle incoming orders across mail, phone, fax, or electronic channels. You will verify customer details, provide prices and shipping dates, and update the CRM.

The role requires 1–2 years of related experience and basic computer skills (Outlook/Word/Excel). Ability to respond to inquiries and support sales is essential.

Qualifikationen

• High school diploma or equivalent preferred.
• 1–2 years previous work-related skill, knowledge, or experience.
• Basic computer skills required; Outlook email, Word, Excel.

Aufgaben

• Receive and process incoming orders via mail, phone, fax, or electronic means.
• Inform customers of receipt, prices, shipping dates, and delays.
• Receive and respond to customer complaints.
• Verify customer and order information for correctness.
• Check production lead time to determine availability of requested merchandise.
• Review orders to insure completeness and accuracy of data in software system.
• Attempt to sell additional merchandise or services to prospective or current customers.

Kenntnisse

Experience in customer service/order-"

Attention to detail

Ausbildung

High school diploma or equivalent

Tools

Outlook

Word

Excel

Jobbeschreibung

Janus International in Atlanta, GA is seeking an experienced order processor to handle incoming orders across mail, phone, fax, or electronic channels. You will verify customer details, provide prices and shipping dates, and update the CRM.

The role requires 1–2 years of related experience and basic computer skills (Outlook/Word/Excel). Ability to respond to inquiries and support sales is essential.