Inside Sales Specialist — Fast-Paced, Customer-Focused

Triangle Fastn-Sal; New Berlin (WI); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid vacation

Paid personal days

Paid Holidays

Disability insurance

Life insurance

401k

Job summary

Triangle Fastener Corporation is hiring a full-time Inside Sales Representative at our New Berlin/Milwaukee, WI office. You will handle customer transactions, pricing, quotes, and order entry while collaborating closely with Outside Sales and warehouse teams.

You will monitor inventory, coordinate deliveries, and maintain showroom readiness, delivering outstanding service and supporting vendor relationships to drive customer satisfaction.

Qualifications

• 1+ years of prior experience in a customer service position.
• 3+ years of prior experience in an inside sales position.
• High School Diploma/GED or equivalent.
• Associate degree in business, sales, marketing or similar, or equivalent experience.

Responsibilities

• Provide pricing via phone, email and electronic quotes promptly and accurately.
• Monitor inventory levels and turnover to optimize supply chain efficiency.
• Coordinate delivery schedules and communicate essential delivery information.
• Address and resolve customer service issues while tracking open orders.
• Maintain strong vendor relationships to enhance service quality.
• Follow up to ensure on-time shipment of products.
• Manage walk-in counter, phone and email inquiries with product guidance.
• Support Outside Sales and contribute to sales strategy.
• Maintain showroom and promote key products and promotions.
• Pull counter orders quickly and efficiently.
• Communicate daily with Branch Operations Manager and teams.
• Audit open sales reports for data accuracy.
• Process and dispatch samples, catalogs, and credit applications.

Skills

Customer service

Inside sales

Multitasking

Communication

Problem-solving

Team collaboration

Software learning

Education

High School Diploma/GED

Associate degree in business, sales, marketing or similar

Tools

SXE software

Job description

Triangle Fastener Corporation is hiring a full-time Inside Sales Representative at our New Berlin/Milwaukee, WI office. You will handle customer transactions, pricing, quotes, and order entry while collaborating closely with Outside Sales and warehouse teams.

You will monitor inventory, coordinate deliveries, and maintain showroom readiness, delivering outstanding service and supporting vendor relationships to drive customer satisfaction.