Inside Sales Specialist: Fast-Paced, Customer-Driven Growth

Ferguson Enterprises, Inc.; Apex (NC); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid time off

Life insurance

401(k) with company match

Mental health coverage

Family building benefits

Paid parental leave

Employee discounts

Job summary

Ferguson Enterprises, Inc. is hiring Inside Sales Representatives in Apex, NC to support customers and help solve their plumbing and HVAC needs. You will work with Sales associates to determine the best products, prepare quotes, and process orders while coordinating deliveries.

A strong customer-service mindset and ability to upsell are essential. The role emphasizes using CRM systems and building relationships with customers in a fast-paced environment.

Qualifications

• 1-3 years of sales and/or customer service experience required.
• Strong ability to upsell and build relationships.
• Proficient with CRM systems and Microsoft Office.

Responsibilities

• Support customers by determining the best products and solutions with the sales team.
• Provide timely quotations and accurate sales orders to ensure customer satisfaction.
• Coordinate deliveries and respond to customer inquiries quickly.
• Utilize CRM and phone systems to manage customer interactions.

Skills

Sales experience

Customer service

Upselling

Communication

Tools

CRM software

MS Office

Job description

Ferguson Enterprises, Inc. is hiring Inside Sales Representatives in Apex, NC to support customers and help solve their plumbing and HVAC needs. You will work with Sales associates to determine the best products, prepare quotes, and process orders while coordinating deliveries.

A strong customer-service mindset and ability to upsell are essential. The role emphasizes using CRM systems and building relationships with customers in a fast-paced environment.