Inside Sales Specialist - Electrical Parts & Growth

Eckart, LLC; Cincinnati, Northern (OH, KY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K match after one year

Paid time off

Career growth

Paid holidays

Company paid life policy

Employee discount: 5% over Eckart cost

Friendly, low-stress environment

Job summary

Eckart LLC in Cincinnati is seeking an Inside Sales Associate to help customers by understanding their needs and guiding them through a smooth sales process. You will respond to inquiries, process orders, upsell products, and maintain strong customer relationships while learning our product lines to support daily operations.

Join a team that values accuracy, clear communication, and customer satisfaction, with opportunities for growth and a family-oriented work environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of sales experience (counter, inside, or outside) required.
• Electrical knowledge or courses preferred; asset if present.

Responsibilities

• Respond to inquiries and process incoming calls and orders.
• Contact current customers and identify new products and potential up-selling.
• Enter orders into the system.
• Source materials for customers when currently not in stock.
• Maintain knowledge base on current products and learning about new products.
• Provide product information, pricing quotations, and follow-up on quotes.
• Develop and maintain positive customer relationships.
• Ensure customers are satisfied with order taking, product, pricing, deliveries, and overall service.
• Support Counter Sales and handle returns as required.
• Work closely with others to ensure customer needs are met.
• Other duties as assigned.

Skills

Customer service

Rapport building

Relationship building

Communication skills

Organization

Time management

Networking

MS Office

Self-motivation

Learn quickly

Education

High school diploma or equivalent

Post-Secondary courses in Electrical

Job description

Eckart LLC in Cincinnati is seeking an Inside Sales Associate to help customers by understanding their needs and guiding them through a smooth sales process. You will respond to inquiries, process orders, upsell products, and maintain strong customer relationships while learning our product lines to support daily operations.

Join a team that values accuracy, clear communication, and customer satisfaction, with opportunities for growth and a family-oriented work environment.