Inside Sales

Eckart Llc.; Hopkinsville (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance after 30 days

401K match after one year of service

Paid time off

Career growth

Paid Holidays

Company paid life policy

Employee discount

Job summary

Eckart Llc. is looking for an Inside Sales Associate to enhance customer relationships and ensure satisfaction. The ideal candidate will possess strong customer service skills and have a minimum of two years’ sales experience.

Responsibilities include processing orders, contacting customers, and maintaining knowledge of products. This role requires excellent communication skills and a high school diploma. Join our team in Kentucky and enjoy a supportive work environment with opportunities for career growth.

Qualifications

• Minimum of a high school diploma or equivalent required.
• Minimum of two years’ sales experience (counter sales, inside sales or outside sales) required.
• Knowledge of the electrical industry or background in electrical products would be an asset.

Responsibilities

• Responding to inquiries and processing incoming calls and orders.
• Contacting current customers and identifying new products and potential up-selling.
• Developing and maintaining positive customer relationships.

Skills

Exceptional customer service

Interpersonal & communication skills

Organizational skills

Time management & multitasking

Networking skills

Computer skills (Word, Excel, Email)

Education

High school diploma or equivalent

Two years’ sales experience

Post-Secondary courses in Electrical

Job description

INSIDE SALES ASSOCIATE

Are you sales oriented? Do you enjoy working with customers to better understand their needs and ensure a smooth sales process? Are you successful at building instant rapport and achieving customer satisfaction?

If you’ve answered yes to these questions, then come join our team at Eckart LLC!

We are currently in search of a career-oriented person to join our team. Your organizational skills shine through in how you manage your workflow, and you are in search of a career opportunity with great potential.

WHY WORK FOR US

• Medical, Dental, and Vision insurance after 30 days
• 401K match after one year of service
• Paid time off
• Career growth
• Paid Holidays
• Company paid life policy
• All full-time employees receive an employee discount at just 5% over Eckart’s cost.
• Good group of people, low stress environment, family-oriented philosophy.

OUR MISSION

“Stock It, Know It, and Stand By It”

OUR VISION

Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers.

DUTIES AND RESPONSIBILITIES

This position may be required to perform additional tasks, responsibilities, or duties as assigned:

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into the system
• Sourcing materials for customers when currently not in stock
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations, and follow-up on quotes
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
• Supporting Counter Sales and handling returns as required
• Working closely with others to ensure customer needs are met
• Other duties as assigned

SKILLS AND COMPENTENCIES

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers
• Ability to develop long-term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

• Minimum of a high school diploma or equivalent required
• Minimum of two years’ sales experience (counter sales, inside sales or outside sales) required
• Post-Secondary courses in Electrical preferred
• Skilled in serving and negotiating with institutional and industrial purchasers, electrical contractors, and the public
• Knowledge of the electrical industry or a background in electrical products would be considered an asset, including - lighting, wiring devices, distribution, and motor control