Counter Sales Specialist - Plumbing & Electrical

Eckart, LLC; Vincennes, Northern (IN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K matching

Paid Time Off

Career growth

Paid Holidays

Life Insurance

Employee discount

Weekday schedule

Job summary

Eckart LLC in Vincennes, Indiana is seeking a customer service professional to join our counter sales team for plumbing and electrical products. You will handle customer inquiries, process orders, manage returns, source items, and build strong relationships with customers over the phone and in person.

The role offers a fast-paced, supportive environment, opportunities for growth, and benefits including medical, dental, vision, 401(k) matching, paid time off, and holiday pay.

Qualifications

• Minimum of a high school diploma or equivalent required
• Post-Secondary courses in Plumbing, Electrical or Heating are considered an asset
• Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an asset

Responsibilities

• Offering exceptional customer service at our counter and over the phone
• Responding to inquiries and processing incoming calls and orders
• Processing orders in the system
• Sourcing materials for customers when currently not in stock
• Consistent training and understanding of current products
• Developing and maintaining positive customer relationships
• Handling returns as required
• Keeping counter and sales area clean
• Merchandising and showcasing product
• Other duties as required

Skills

Exceptional customer service

Relationship building

Communication skills

Organizational skills

Time management

Networking

Self-motivated

Quick learner

Education

High school diploma or equivalent

Job description

Eckart LLC in Vincennes, Indiana is seeking a customer service professional to join our counter sales team for plumbing and electrical products. You will handle customer inquiries, process orders, manage returns, source items, and build strong relationships with customers over the phone and in person.

The role offers a fast-paced, supportive environment, opportunities for growth, and benefits including medical, dental, vision, 401(k) matching, paid time off, and holiday pay.