Inside Sales Specialist — Customer Solutions

Builders FirstSource; Fairmont (WV); On-site; USD 27,000 - 36,000; Full time

Job summary

Builders FirstSource is hiring for a retail sales and customer service role. You will assist walk-in customers, provide product recommendations, prepare quotes, and help schedule deliveries.

This position emphasizes strong communication, accuracy in pricing, and teamwork in a fast-paced environment. Applicants should have a high school diploma or GED and at least six months of sales experience, with proficiency in MS Office and ERP systems.

Qualifications

• High school diploma or GED and 6 months sales-related experience or equivalent mix of education and experience.

Responsibilities

• Assist retail customers with product selection, pricing, availability, refunds/exchanges.
• Provide material estimates and quotes for small packages (stairs, decks, fences, sheds).
• Enter orders and schedule product delivery.
• Support store housekeeping, inventory, and related activities.
• Communicate effectively and follow safety procedures.

Skills

Customer service

Sales skills

Communication

Detail orientation

Persuasion

Education

High school diploma or GED

Tools

Microsoft Office Suite

ERP software

Forklift / pallet jack

Job description

Builders FirstSource is hiring for a retail sales and customer service role. You will assist walk-in customers, provide product recommendations, prepare quotes, and help schedule deliveries.

This position emphasizes strong communication, accuracy in pricing, and teamwork in a fast-paced environment. Applicants should have a high school diploma or GED and at least six months of sales experience, with proficiency in MS Office and ERP systems.