Inside Sales Specialist — Commercial Electrical Construction

Power-Flo Technologies, Inc.; Buffalo (NY); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

EAP

PTO program and paid holidays

401K

Company provided life insurance (after

ESOP (Employee Stock Ownership Plan)

Job summary

Power-Flo Technologies, Inc. is seeking an Inside Sales Representative (Commercial Construction) to support contractor and commercial customers with electrical distribution, motor control, lighting, and power solutions.

You will work with outside sales, vendors, and internal teams to deliver responsive service and develop strong product knowledge. The role emphasizes identifying new opportunities, maintaining an existing customer base, and driving customer satisfaction.

Qualifications

• 5+ years of experience in construction, contractor, or commercial sales within electrical or industrial industry.
• Strong customer service and written and verbal communication skills.
• Ability to handle a high volume of calls, staying professional and solutions oriented.
• Strong problem-solving and reconciliation skills.
• Self-motivated and sales-driven, with a track record of meeting or exceeding sales goals.
• Willingness to learn the ERP system interfaces (Windows-based and text-based); Epicor Solar Eclipse experience preferred.
• Valid driver’s license and a clean driving record.

Responsibilities

• Respond to customer inquiries and resolve issues promptly by phone and email to build lasting customer relationships.
• Identify customer needs, recommend electrical products and solutions, and cross-reference part numbers or suggest alternatives as needed.
• Prepare accurate, competitive quotes and proactively follow up to convert open quotes into orders.
• Process customer orders in the ERP system, maintain accurate transaction records, and follow up on cancellations, returns, credits, warranties, and complaints.
• Coordinate with internal teams to complete orders and ensure timely shipment.
• Work with vendors to confirm pricing and product availability, request special pricing, and renew special pricing agreements and rebates.
• Enter and maintain rebate records in the ERP system.
• Partner with outside sales to grow existing accounts by recommending complementary products and solutions.
• Manage pricing and margins with outside sales to support profitability.
• Prospect for new accounts.
• Assist walk-in customers and provide counter sales coverage as needed.
• Participate in product training to stay current on existing and new product lines.

Skills

Customer service

Communication skills

Sales experience

Tools

Epicor Solar Eclipse

Job description

Power-Flo Technologies, Inc. is seeking an Inside Sales Representative (Commercial Construction) to support contractor and commercial customers with electrical distribution, motor control, lighting, and power solutions.

You will work with outside sales, vendors, and internal teams to deliver responsive service and develop strong product knowledge. The role emphasizes identifying new opportunities, maintaining an existing customer base, and driving customer satisfaction.