Inside Sales (Commercial Construction)

Power-Flo Technologies; Buffalo (NY); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance (medical, dental, vis

EAP

PTO program and paid holidays

401K

Life insurance after 1 year

ESOP

Job summary

Power-Flo Technologies is seeking an Inside Sales Representative (Commercial Construction) to support contractor and commercial customers in the Buffalo, NY area. You will work with outside sales, vendors, and internal teams to deliver responsive service, learn product lines, and identify new opportunities.

Responsibilities include handling inquiries, preparing quotes, processing orders in the ERP, coordinating with teams and vendors, and driving account growth.

Qualifications

• Five years of experience in construction, contractor, or commercial sales within electrical or industrial industry.
• Strong customer service and written and verbal communication skills.
• Ability to handle a high volume of calls, stay professional and solutions oriented.

Responsibilities

• Respond to customer inquiries and resolve issues promptly by phone and email to build lasting relationships.
• Identify customer needs, recommend electrical products and solutions, and cross-reference part numbers or suggest alternatives.
• Prepare accurate, competitive quotes and proactively follow up to convert quotes into orders.
• Process customer orders in the ERP system and maintain accurate records; handle cancellations, returns, credits, warranties, and complaints.
• Coordinate with internal teams to complete orders and ensure timely shipment.
• Work with vendors to confirm pricing and product availability, request special pricing, renew pricing agreements and rebates; maintain rebate records in ERP.
• Partner with outside sales to grow existing accounts and recommend complementary products.
• Manage pricing and margins with outside sales to support profitability.
• Prospect for new accounts and assist walk-in customers with counter sales.
• Participate in product training to stay current on lines.

Skills

Customer service

Communication

Sales-driven

Problem solving

Independent work

Tools

Epicor Solar Eclipse

Job description

At Power-Flo Technologies, we support our contractor and commercial customers with a full line of electrical distribution, motor control, lighting, and power solutions for projects of any size. We combine deep inventory, engineering expertise, and in-house capabilities to partner closely with customers delivering reliable solutions and hands-on support.

As an Inside Sales Representative (Commercial Construction), you’ll work closely with our contractor and commercial customers, outside sales, vendors, and internal teams to deliver responsive, reliable service, becoming a trusted point of contact while developing strong product and service knowledge. In this role, you’ll support an existing customer base while actively identifying new opportunities, making a direct impact on customer satisfaction and the success of the business.

Salary Range: $24.00 - $30.00/hour depending on direct experience with products/industry

Full-time, on-site. Monday-Friday.

Competitive Benefits Package

• Health insurance (medical, dental, vision)
• EAP
• PTO program and paid holidays
• 401K
• Company provided life insurance (after 1 year of employment)
• ESOP (Employee Stock Ownership Plan)

Responsibilities Include But Not Limited To The Following

• Respond to customer inquiries and resolve issues promptly by phone and email to build lasting customer relationships
• Identify customer needs, recommend electrical products and solutions, and cross-reference part numbers or suggest alternatives as needed
• Prepare accurate, competitive quotes and proactively follow up to convert open quotes into orders
• Process customer orders in the ERP system, maintain accurate transaction records, and follow up on cancellations, returns, credits, warranties, and complaints
• Coordinate with internal teams to complete orders and ensure timely shipment
• Work with vendors to confirm pricing and product availability, request special pricing, and renew special pricing agreements and rebates. Enter and maintain rebate records in the ERP system.
• Partner with outside sales to grow existing accounts by recommending complementary products and solutions
• Manage pricing and margins with outside sales to support profitability
• Prospect for new accounts
• Assist walk-in customers and provide counter sales coverage as needed
• Participate in product training to stay current on existing and new product lines

Requirements for the position include but are not limited to the following:

• At least 5 years of experience in construction, contractor, or commercial sales within the electrical or industrial industry
• Strong customer service and written and verbal communication skills
• Ability to handle a high volume of calls, staying professional and solutions oriented
• Strong problem-solving and reconciliation skills
• Ability to work independently and collaborate with a team
• Self-motivated and sales-driven, with a track record of meeting or exceeding sales goals
• Willingness to learn the business and stay current on product lines
• Ability to learn both the Windows-based and text-based interfaces of our ERP system. Experience with Epicor Solar Eclipse is preferred.
• Valid driver’s license and a clean driving record

Physical Ability Requirements (with Or Without Reasonable Accommodation)

• Ability to sit for prolonged periods of time
• Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time

Our Core Values

• Our People
• Relationships
• Innovation
• Sustainability
• Growth
• Determination

Power‑Flo Technologies is a unique family of companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan, New England, and Upstate New York areas.

Learn more about us: https://www.powerflotechnologies.com/

We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa. Power‑Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.

Compensation details:

24-30 Hourly Wage