Inside Sales—Commercial Electrical Construction

Power-Flo Technologies; Buffalo (NY); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance (medical, dental, vis

EAP

PTO program and paid holidays

401K

Life insurance after 1 year

ESOP

Job summary

Power-Flo Technologies is seeking an Inside Sales Representative (Commercial Construction) to support contractor and commercial customers in the Buffalo, NY area. You will work with outside sales, vendors, and internal teams to deliver responsive service, learn product lines, and identify new opportunities.

Responsibilities include handling inquiries, preparing quotes, processing orders in the ERP, coordinating with teams and vendors, and driving account growth.

Qualifications

• Five years of experience in construction, contractor, or commercial sales within electrical or industrial industry.
• Strong customer service and written and verbal communication skills.
• Ability to handle a high volume of calls, stay professional and solutions oriented.

Responsibilities

• Respond to customer inquiries and resolve issues promptly by phone and email to build lasting relationships.
• Identify customer needs, recommend electrical products and solutions, and cross-reference part numbers or suggest alternatives.
• Prepare accurate, competitive quotes and proactively follow up to convert quotes into orders.
• Process customer orders in the ERP system and maintain accurate records; handle cancellations, returns, credits, warranties, and complaints.
• Coordinate with internal teams to complete orders and ensure timely shipment.
• Work with vendors to confirm pricing and product availability, request special pricing, renew pricing agreements and rebates; maintain rebate records in ERP.
• Partner with outside sales to grow existing accounts and recommend complementary products.
• Manage pricing and margins with outside sales to support profitability.
• Prospect for new accounts and assist walk-in customers with counter sales.
• Participate in product training to stay current on lines.

Skills

Customer service

Communication

Sales-driven

Problem solving

Independent work

Tools

Epicor Solar Eclipse

Job description

Power-Flo Technologies is seeking an Inside Sales Representative (Commercial Construction) to support contractor and commercial customers in the Buffalo, NY area. You will work with outside sales, vendors, and internal teams to deliver responsive service, learn product lines, and identify new opportunities.

Responsibilities include handling inquiries, preparing quotes, processing orders in the ERP, coordinating with teams and vendors, and driving account growth.