Inside Sales Specialist – Building Materials (Bilingual)

QXO, Inc; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO and holidays

Paid training and certifications

Legal assistance and identity theft保护

Pet insurance

Employee assistance program (EAP)

Job summary

QXO is seeking an Inside Sales Representative to deliver exceptional customer service while supporting sales growth through product knowledge, quotations, order management, and relationship development.

You will be the primary contact for contractors, builders, homeowners, and commercial customers, coordinating with Outside Sales and Operations to ensure accurate, efficient order completion and an outstanding experience.

Qualifications

• Front-line customer service and sales experience.
• Industry experience with construction or building materials a plus.
• Spanish bilingual proficiency a plus.
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management.
• Eagerness and ability to learn and retain vast amounts of product information.

Responsibilities

• Process price quotes, orders, returns, and billing inquiries.
• Plan and execute telemarketing and prospecting.
• Coordinate delivery/pickup with operations.
• Support Outside Sales team.
• Adhere to pricing guidelines and policies.

Skills

Front-line sales

Customer service

Construction industry

Spanish bilingual

Communication

Product knowledge

Job description

QXO is seeking an Inside Sales Representative to deliver exceptional customer service while supporting sales growth through product knowledge, quotations, order management, and relationship development.

You will be the primary contact for contractors, builders, homeowners, and commercial customers, coordinating with Outside Sales and Operations to ensure accurate, efficient order completion and an outstanding experience.