Inside Sales Specialist - Building Materials

US-Lbm-Holdings; Glendale (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Arizona Building Supply, a Division of US LBM Holdings, LLC, is seeking an Inside Sales Representative to assist with new and existing customer sales and provide product support to outside sales representatives. You will prepare quotes, share product dimension information, and coordinate orders and deliveries both in person and over the phone.

The role requires 1–3 years in the building materials industry and inside sales experience, with emphasis on customer relations and communication.

Qualifications

• High school diploma or GED required.
• 1-3 years of experience in building material industry with basic knowledge of product and application preferred.
• 1-3 years of inside sales experience preferred.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products; obtain information on pricing specifications, uses and availability.
• Manage schedules for projects by coordinating with outside sales, jobsites, and assigned customers.
• Maintain stock levels on the sales floor and in the stockroom.
• Research credits, returns, and late payments as needed.
• Check on back orders and resolve outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Computer proficiency

Customer relations

Inventory control

Communication skills

Education

High School Diploma or GED

Tools

Computer

Calculator

Cash register

Job description

Arizona Building Supply, a Division of US LBM Holdings, LLC, is seeking an Inside Sales Representative to assist with new and existing customer sales and provide product support to outside sales representatives. You will prepare quotes, share product dimension information, and coordinate orders and deliveries both in person and over the phone.

The role requires 1–3 years in the building materials industry and inside sales experience, with emphasis on customer relations and communication.