Inside Sales Specialist: Bids, Proposals & Support

Ferguson; Duluth (MN); On-site; USD 24,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) with company match

Job summary

Ferguson is seeking an Inside Sales Representative to join our Fargo or Duluth, Minnesota team. The role focuses on preparing pricing proposals, supporting bids, and guiding customers through the Order-to-Invoice process.

Based in the Fargo or Duluth area with flexible location options, you will interact with outside sales, provide technical product information, and help grow our utility market segment while ensuring compliance with HSE and company policies.

Qualifications

• 1–3 years of experience in a sales support, customer service, or related role.
• Experience in a target-driven sales environment preferred.
• Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
• Strong organizational and project management skills; experience in project management is a plus.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.

Skills

Organizational skills

Project management

Sales techniques

Prospecting

Job description

Ferguson is seeking an Inside Sales Representative to join our Fargo or Duluth, Minnesota team. The role focuses on preparing pricing proposals, supporting bids, and guiding customers through the Order-to-Invoice process.

Based in the Fargo or Duluth area with flexible location options, you will interact with outside sales, provide technical product information, and help grow our utility market segment while ensuring compliance with HSE and company policies.